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Uber Transit VS Viator

Compare Uber Transit VS Viator and see what are their differences

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Uber Transit logo Uber Transit

Uber now offers real time data for public transportation

Viator logo Viator

Tours, things to do, sightseeing tours, day trips and more from Viator.
  • Uber Transit Landing page
    Landing page //
    2021-09-25
  • Viator Landing page
    Landing page //
    2023-04-10

Uber Transit features and specs

  • Convenience
    Uber Transit allows users to plan their journeys easily by integrating public transit options within the Uber app, offering a seamless experience.
  • Comprehensive Planning
    With real-time data, users can see various transit options and their schedules, enabling efficient route planning.
  • Increased Accessibility
    The integration helps individuals unfamiliar with local transit systems to navigate them easily, broadening access to public transport.
  • Sustainability
    Encouraging the use of public transit can contribute to reduced traffic congestion and lower carbon emissions.
  • Cost-Effectiveness
    Users may save money by combining Uber rides and public transit, which could be cheaper than using a private vehicle for the entire journey.

Possible disadvantages of Uber Transit

  • Data Privacy Concerns
    Integration with public transit data could raise concerns over how user location and travel data is collected and used.
  • Dependence on App
    Relying on a single app for public transit information can be problematic if there are technical issues or service disruptions.
  • Limited Availability
    Uber Transit may not yet be available in all areas, limiting its usefulness to users in regions where the service is not offered.
  • Impact on Local Transit Jobs
    The increased automation and efficiency could potentially impact jobs related to local transit planning and operations.
  • Potential Cost Increases
    While initially cost-effective, partnerships and agreements with transit authorities could eventually lead to increased fare costs for users.

Viator features and specs

  • Wide Selection
    Viator offers a broad range of tours and activities across many destinations worldwide, making it easy for travelers to find something that suits their interests.
  • User Reviews and Ratings
    The platform includes user reviews and ratings for each tour, which can help travelers make informed decisions based on other users' experiences.
  • Easy Booking Process
    Viator provides a straightforward and user-friendly booking process, allowing travelers to secure their tours and activities quickly and efficiently online.
  • Mobile App
    Viator offers a mobile app, making it convenient for users to book and manage their tours while on the go.
  • Customer Support
    Viator provides customer support to assist users with any issues or questions, which can help ensure a smoother travel experience.

Possible disadvantages of Viator

  • Pricing
    Some users may find that prices on Viator are higher compared to booking directly with tour operators or alternative platforms.
  • Cancellation Policies
    Cancellation policies can vary significantly between different tours and activities, and some might be stringent, making it challenging to get refunds.
  • Limited Information
    Some users may find that not all tours and activities come with detailed information, which can make it difficult to know exactly what to expect.
  • Third-Party Operators
    Viator acts as an intermediary between travelers and local tour operators, which means that the quality and reliability of experiences can vary.
  • Service Fees
    There may be additional service fees included in bookings, which can increase the overall cost for travelers.

Analysis of Viator

Overall verdict

  • Viator is generally considered a good and reliable platform for booking travel experiences. It is well-regarded for its variety of options, ease of booking, and detailed user reviews that help customers make informed decisions.

Why this product is good

  • Viator is a popular online platform for booking tours and activities around the world, and it's known for its extensive selection of travel experiences, user-friendly interface, and customer reviews. It offers a wide range of options from local city tours to unique experiences provided by trusted partners. The platform's ease of use, detailed descriptions, and availability of customer reviews contribute to its positive reputation.

Recommended for

  • Travelers looking for guided tours and activities worldwide
  • Individuals seeking unique and curated travel experiences
  • Those who prefer a one-stop-shop for tour bookings
  • Users who value customer reviews when making booking decisions
  • Travel enthusiasts planning itineraries for a variety of destinations

Uber Transit videos

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Viator videos

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Category Popularity

0-100% (relative to Uber Transit and Viator)

Uber Transit

Viator

Transportation
100 100%
Transportation
0% 0
Online Bookings
0 0%
Online Bookings
100% 100
Maps
100 100%
Maps
0% 0
Hotel Management Software
0 0%
Hotel Management Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Uber Transit and Viator

Uber Transit Reviews

We have no reviews of Uber Transit yet.
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Viator Reviews

The Best Travel Apps for 2025
Viator specializes in helping you book tours. When you travel to a destination where having a guide or daily itineraries would be ideal, take a look at what Viator has to offer. You'll find tours that include daily excursions as well as weeklong adventures with transfers included. Note that the quantity and quality of the deals varies dramatically by destination.
Source: www.pcmag.com
The 9 Best Travel Itinerary Apps for Booking Activites, Tours, and More
Viator comes from the same company as TripAdvisor, so you can be sure it knows everything about travel. The site offers over 200,000 things to do and is available in destinations such as London, Florence, Barcelona, Rome, New York City, and more. You can also rely on the platform to give you solid reviews, lowest prices, and even free cancellation if made at least 24 hours...
Source: www.esquiremag.ph

Social recommendations and mentions

Based on our record, Viator seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Uber Transit mentions (0)

We have not tracked any mentions of Uber Transit yet. Tracking of Uber Transit recommendations started around Mar 2021.

Viator mentions (22)

  • Naxos to Mykonos and Delos Day Trip
    We want to do a day trip from Naxos to Mykonos and Delos. But when I looked at getyourguide.com or viator.com, all the day trips on the dates that we wanted had already been booked. Also, from what I read, these sites do not really offer tours, it is basically boat tickets to go to these islands. Source: over 1 year ago
  • Mariner of the Seas- Excursion was cancelled
    We used viator.com for many of our excursions. Most of the ones you find on RCCL are available on Viator but at a lower price. Be aware you may have to arrange your own transportation but we booked our excursions with shuttle included so we didn't have to deal with Taxis/Uber. Source: almost 2 years ago
  • Visiting Norway in August and want to book a guided tour and a boat tour - is it okay/wise to book some we found through Trip Advisor or might we find websites for the exact guides we want to hire?
    I've never used Trip Advisor to book tours, but I have had good experiences with viator.com. Haven't used it to book anything in Norway though, but it worked well in Spain and Scotland. Source: almost 2 years ago
  • Benefits of using Travel Agencies
    If you are into the planning and scouring the internet and magazines for your trip, but your not sure about activities, check out viator.com they have a huge variety of activities around the world, and you can book directly through their platform. Travel agents also use their platform to help travelers make a more enriching travel experience. Source: about 2 years ago
  • First time at Aulani: Help with itinerary?
    Take a surf lesson or go snorkeling to see sea turtles (check out on viator.com). Source: about 2 years ago
View more

What are some alternatives?

When comparing Uber Transit and Viator, you can also consider the following products

Tickey - Buy tickets for public transport with your smartphone

Cloudbeds - Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

Wanderu - Wanderu is the simplest way to book bus and train travel. We search hundreds of carriers across North America & Europe and never charge any extra booking fees!

VirtualConcierge - A concierge service that serves as a tool for businesses wishing to provide a progressive employee benefit that improves the productivity, recruiting power, morale and motivation of the work force.

Embark - A public transport app that works everywhere

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

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