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typedesk VS Labidesk

Compare typedesk VS Labidesk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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typedesk logo typedesk

A shortcut to all your canned responses

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • typedesk Landing page
    Landing page //
    2023-09-23
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

typedesk videos

+ Add

💻 typedesk - How it works

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to typedesk and Labidesk)

typedesk

Labidesk

CRM
100 100%
CRM
0% 0
Customer Support
44 44%
Customer Support
56% 56
Help Desk
41 41%
Help Desk
59% 59
Customer Service
0 0%
Customer Service
100% 100

User comments

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What are some alternatives?

When comparing typedesk and Labidesk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Airchat - A better alternative to Drift chatbots. Finally! 🤖

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

HelpSpace - The team inbox with super powers

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Drift - A messaging app that helps you grow your business.

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