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Twilio VS CloudTalk

Compare Twilio VS CloudTalk and see what are their differences

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Twilio logo Twilio

Brings voice and messaging to your web and mobile applications.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Twilio Landing page
    Landing page //
    2023-09-18
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Twilio

Website
twilio.com
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

Twilio features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Twilio videos

+ Add

TWILIO REVIEW

More videos:

  • Review - What is Twilio?
  • Review - *SMS Marketing* *Text Message Marketing Software* *Twilio* "Reviews"
  • Review - What Is Twilio? SMS and Voice API's explained
  • Review - Twilio Review: Great product for the tech savvy

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Twilio and CloudTalk)

Twilio

CloudTalk

Communication
68 68%
Communication
32% 32
Messaging
100 100%
Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
SMS Marketing
100 100%
SMS Marketing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio and CloudTalk

Twilio Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more
Twilio is a widely recognized cloud communications platform that provides a suite of APIs for developers to integrate various communication functionalities into their applications. Among its offerings, Twilio also provides SMS and phone number verification services, making it a robust alternative to Textverified.com. With Twilio, developers can easily implement two-factor...
Source: nonvoipusapp.com
Top 18 Twilio Alternatives: WhatsApp Business Solution Providers
You’d have most definitely come across Twilio in your search for a WhatsApp Business solution provider. But is that the best solution for you? Read on to find out!
Source: novochat.co
15 Best Twilio Alternatives 2022
CometChat’s great advantage over Twilio is that even though it features similar and basic features just like Twilio, these tools are full of advanced features such as read receipts and media sharing and can even be combined with extensions that provide a much higher efficiency rate.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
While it can’t do everything for a service, it can assist significantly reduce the effort and time business invest in outreach. And with a lot of similar yet different tools that can assist you automate a few of the most time-consuming things you provide for your marketing, the choice can be difficult. Nevertheless, down below, you can find the 15 finest Twilio alternatives...
Source: www.techolac.com
The 36 Best Marketing Automation Tools to Use in 2020
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls and send and receive text messages. This is a developer’s platform, so you’re not going to be using Twilio if you’re a marketer or a non-developer.
Source: encharge.io

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

What are some alternatives?

When comparing Twilio and CloudTalk, you can also consider the following products

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Plivo - Plivo simplifies your customer engagement.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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