What are some alternatives?
When comparing Twilio and Apphitect IM, you can also consider the following products
Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates
SendBird - SendBird is messaging-as-a-service.
Plivo - Plivo's Voice API enables businesses to build Voice apps to reach customers globally in 200+ countries. Try Plivo's Voice API for free. Instant Sign Up.
Mirrorfly - A Complete Chat, Video & Audio Calling Solution
MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.
Contus Fly - Contus Fly, an instant messaging solution for real-time mobile chat app development. Build 100% customizable mobile chat . be reachable at any given time.