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Twilio Flex VS rasa NLU

Compare Twilio Flex VS rasa NLU and see what are their differences

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Twilio Flex logo Twilio Flex

The programmable contact center platform 📱

rasa NLU logo rasa NLU

A set of high level APIs for building your own language parser
  • Twilio Flex Landing page
    Landing page //
    2023-10-09
  • rasa NLU Landing page
    Landing page //
    2023-09-20

Twilio Flex videos

+ Add

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

rasa NLU videos

+ Add

Rasa X Tutorial 1: Constructing a Basic AI Assistant

More videos:

  • Demo - Rasa X Tutorial 2: Expanding Language Understanding

Category Popularity

0-100% (relative to Twilio Flex and rasa NLU)

Twilio Flex

rasa NLU

Communication
100 100%
Communication
0% 0
Chatbots
0 0%
Chatbots
100% 100
Phone System
100 100%
Phone System
0% 0
Chatbot Platforms & Tools
0 0%
Chatbot Platforms & Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio Flex and rasa NLU

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

rasa NLU Reviews

We have no reviews of rasa NLU yet.
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Social recommendations and mentions

Based on our record, rasa NLU seems to be a lot more popular than Twilio Flex. While we know about 22 links to rasa NLU, we've tracked only 1 mention of Twilio Flex. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / over 2 years ago

rasa NLU mentions (22)

  • A Dive into Conversational AI
    Beyond raw language models, NLP engines like Rasa and Dialogflow offer frameworks for designing, building, and improving conversational flows. They help in intent recognition, entity extraction, and dialogue management, which are crucial for a coherent conversation structure. - Source: dev.to / about 2 months ago
  • Compromising LLM-Integrated Applications with Indirect Prompt Injection
    There are frameworks out there for doing that kind of thing, see https://rasa.com/ for example. It's not using any LLMs at the moment, just BERT and DIET mostly but it's highly customizable and you could likely bring in an LLM for doing some interesting things to handle more complex messages from users. - Source: Hacker News / 12 months ago
  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • How to create an AI model that learns from textbooks and can be asked about the information in them
    Rasa is a popular tool used right now to build these applications. If you're looking for a serious turn-key solution I would check out Vectara. Source: about 1 year ago
  • Top 8 AI and Machine Learning Trends to Watch in 2023
    Another example is RASA, one of the most popular platforms for creating conversational AI assistants. On the accepted AI quality scale, RASA reaches levels 3 and 4. It means that the "robot" not only understands humans with high accuracy in a given contextual field but also learns to recognize contradictions and ulterior motives. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Twilio Flex and rasa NLU, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Dialogflow - Conversational UX Platform. (ex API.ai)

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Wit.ai - Easily create text or voice based bots that humans can chat with on their preferred messaging...

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