tuto is a customer education platform that customers will love. Helps customer success, support, and product teams to reduce time to value and increase retention and monetization, by providing the ability to create personalized measurable in-app video-like tutorials based on data. Closing the gap between content and adoption.
It is all starts when we educate other customers and realized the difference between the unique needs of people that use the same tools.
We want to make it fast, personalized, and simple for any user to become a power user in any given SaaS product. therefore, we are calling tuto the Knowledge engine of internet software. by creating and share tuto you not only educate your user, but you are also understanding the customer professional level and can know when and with which help to reach out.
And it happened to help customer success, support, and product teams to do their job more efficiently this is why executives say about tuto: "It is a must for B2B SaaS", "Very exciting product, and a huge opportunity"
Important note: to work with tuto, you need to embed our snippet code in the header of your site or product all the instructions provided, but if any help is needed to feel free to reach out to support@tutoit.io
If you want to read more about security, GDPR, performance, and privacy you can read it https://tutoit.io/faq/
Samesurf is the inventor of modern co-browsing - a real time visual engagement technology that’s specifically designed for sales, support and instant collaboration. Protected by an extensive patent portfolio that dates back to 2010, our platform enables multiple remote users to interact with one another on any form of content without installs or coding of any kind from any device, app or browser.
Samesurf also integrates features like HD video chat, in-page control passing, live messaging, enterprise grade encryption, analytics and screen recording to properly simulate the experience of being together in real life for an unlimited number of users. Specific use cases include remote support, fully interactive demos, webinars, onboarding, and sales presentations.
Samesurf’s integration ready offering is markedly improving conversion rates, handling times, satisfaction rates, transaction sizes and first call resolution rates. Meanwhile, our technology is hastening the transition away from traditional screen sharing due to its (1) security profile (GDPR, PCI, HIPAA and ISO 27001 compliant without exposing the desktop or sensitive screen elements); (2) superior performance (1080px screen clarity featuring zero latency and no installs); and (3) ability to be easily integrated within existing customer journeys.
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