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turboSMTP VS HelpScout

Compare turboSMTP VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

turboSMTP logo turboSMTP

turboSMTP is a reliable, powerful, easy-to-use SMTP server that maximizes the deliverability of all...

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • turboSMTP Landing page
    Landing page //
    2022-04-26
  • HelpScout Landing page
    Landing page //
    2023-07-14

turboSMTP videos

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HelpScout videos

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Category Popularity

0-100% (relative to turboSMTP and HelpScout)

turboSMTP

HelpScout

Email Marketing
100 100%
Email Marketing
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare turboSMTP and HelpScout

turboSMTP Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

HelpScout might be a bit more popular than turboSMTP. We know about 2 links to it since March 2021 and only 2 links to turboSMTP. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

turboSMTP mentions (2)

  • Postmark acquired by marketing firm ActiveCampaign
    I run an email based service and while I send most email on my own I have been using the following providers for fall-back (for inbox providers that have very strict policies). - https://serversmtp.com/ - https://aws.amazon.com/ses/ I prefer SES for a number of reasons: - The price is about the best you will get. - You can DKIM sign messages yourself if you want (although IIRC they remove the ability to verify... - Source: Hacker News / about 2 years ago
  • Ask HN: Recommendations for an SMTP Sending Service
    Https://serversmtp.com/ It is the only one I have used, it offers both SMTP and a REST API of which I have only used REST, at $COMPANY it was valued as "the cheapest working service to send thousands of email/month from a few email address (the usual noreply@xxx.yy)". - Source: Hacker News / over 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing turboSMTP and HelpScout, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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