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Tunnel X VS NICE inContact

Compare Tunnel X VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Tunnel X logo Tunnel X

A tool for secure and private conversations.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
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  • NICE inContact Landing page
    Landing page //
    2023-10-04

Tunnel X videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Tunnel X and NICE inContact)

Tunnel X

NICE inContact

Communication
3 3%
Communication
97% 97
Productivity
100 100%
Productivity
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Tech
100 100%
Tech
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tunnel X and NICE inContact

Tunnel X Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Tunnel X and NICE inContact, you can also consider the following products

Acquainted - A simple tool to create conversational polls and surveys

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Expose - A beautiful, open-source, tunneling service - written in PHP

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Init.ai - Init.ai is the simplest way to build, train, and deploy intelligent conversational apps

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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