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Trusted Shops VS Celerant

Compare Trusted Shops VS Celerant and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
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Trusted Shops logo Trusted Shops

Trusted Shops certifies online shops by checking a set of quality criteria before awarding the European Trustmark​.

Celerant logo Celerant

Celerant is a leading provider of premium, advanced retail management software for retail organizations.
  • Trusted Shops Landing page
    Landing page //
    2022-10-05
  • Celerant Landing page
    Landing page //
    2023-05-05

Trusted Shops features and specs

  • Consumer Trust
    Trusted Shops is a recognized name in Europe, providing a trustmark that signifies credibility and reliability to consumers. This increases shopper confidence, potentially boosting sales and customer satisfaction.
  • Buyer Protection
    Trusted Shops offers buyers protection for their purchases, up to a certain value. This added security can encourage more customers to complete their transactions, knowing they are protected in case of issues like non-delivery or product defects.
  • Review System
    The platform includes a robust review system that allows customers to leave feedback on their shopping experience. Positive reviews can enhance a retailer’s reputation, helping attract more customers.
  • Legal Compliance
    Trusted Shops provides legal and data protection services that help online retailers comply with various regulations, reducing legal risks and promoting best practices in e-commerce.
  • Customer Service
    Trusted Shops offers dedicated customer service and support to help retailers navigate their services and resolve any issues that arise.

Possible disadvantages of Trusted Shops

  • Cost
    The service can be expensive, especially for small to medium-sized enterprises (SMEs). The fees for certification, buyer protection, and other services may not be justifiable for smaller businesses with limited budgets.
  • Region Specific
    Trusted Shops is primarily focused on the European market. Businesses targeting other regions might find limited value in their services, as consumers outside Europe may not recognize or value the trustmark.
  • Implementation Time
    The process of obtaining certification and integrating Trusted Shops services can be time-consuming. Retailers need to invest time and resources to meet the certification requirements and fully integrate the tools and features.
  • Review Moderation
    While the review system is a pro, there can be concerns that negative reviews could be filtered or moderated excessively, potentially leading to grievances from customers who feel their feedback is not being fairly represented.
  • Dependence on Platform
    Relying heavily on Trusted Shops for reputation and buyer protection means that any changes in their policies, pricing, or service quality can directly impact the retailer’s business operations.

Celerant features and specs

No features have been listed yet.

Analysis of Trusted Shops

Overall verdict

  • Trusted Shops is considered good by many, as it helps both e-commerce businesses build credibility and consumers shop with confidence. However, its effectiveness can vary depending on specific business needs and customer expectations.

Why this product is good

  • Trusted Shops is a reputable company that specializes in providing trust solutions for online shops. It offers services such as consumer reviews, seller accreditation, and purchase protection, aiming to enhance customer trust in e-commerce. Many users find value in its services due to these offerings, as they help increase conversion rates, customer loyalty, and overall customer satisfaction by showcasing verified reviews and trust badges.

Recommended for

  • Online retailers looking to build consumer confidence
  • E-commerce businesses wanting to collect authentic customer reviews
  • Shops interested in offering purchase protection to their customers
  • Companies seeking to improve their online reputation and trust signals

Trusted Shops videos

+ Add

Trusted Shops Google Seller Ratings

More videos:

  • Review - About Trusted Shops - English
  • Review - More traffic, increased conversion and improved customer loyalty with Trusted Shops

Celerant videos

+ Add

Celerant POS & eCommerce - What's New in 2021?

More videos:

  • Review - What Top Firearm Dealers Say About Celerant Technology

Category Popularity

0-100% (relative to Trusted Shops and Celerant)

Trusted Shops

Celerant

ERP
81 81%
ERP
19% 19
Retail Tech
100 100%
Retail Tech
0% 0
Price Monitoring
78 78%
Price Monitoring
22% 22
eCommerce Tools
79 79%
eCommerce Tools
21% 21

User comments

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What are some alternatives?

When comparing Trusted Shops and Celerant, you can also consider the following products

UniCommerce - Web-based multi channel order fulfillment software.

GoFrugal Retail - GoFrugal Retail will help manage day-to-day decisions with control inventory movenements from a central warehouse or at individual stores.

Dor - Dor is a retail traffic counting solution.

PriceSpider - Compare prices and find the best price for an lcd tv, digital camera, and other consumer...

Windsor Circle - Windsor Circle is a customer retention marketing automation platform that helps online retailers keep and get more from existing customers.

Manthan - Manthan offers analytics solutions for retail and CPG industries.

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