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TruAnon VS Salesforce Service Cloud

Compare TruAnon VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  3. » Reviews
  4. » Alternatives

TruAnon logo TruAnon

TruAnon helps build trust between members of online communities by giving them control over how they share and view each other’s online identity.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • TruAnon Landing page
    Landing page //
    2022-12-14

TruAnon prevents identity fraud, scams and bad actors from exploiting your service

By giving members a dashboard to transparently display ownership of their own digital properties (Twitter, LinkedIn, Medium, Etc.) TruAnon takes the guesswork out of two questions that members of online communities are forced to ask themselves during each interaction — “Who is this person I’m dealing with and are they trustworthy?”

Giving community members the tools to confirm and control their online identities allows community owners the chance to automatically identify bad actors and permanently ban them if needed. This allows their communities to grow and flourish within a more trustworthy and secure environment.

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

TruAnon features and specs

  • Self Identify: Yes, members have the right to self identify without need for review from authority
  • Self-Ownership: Yes, members have the right to separating the identity like SSO ensuring owner control
  • Right to Privacy: Yes, members have the right to assert legitimacy without requirement to reveal personally identifying or private information

Salesforce Service Cloud features and specs

No features have been listed yet.

TruAnon videos

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Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to TruAnon and Salesforce Service Cloud)

TruAnon

Salesforce Service Cloud

Identity Verification
100 100%
Identity Verification
0% 0
Help Desk
0 0%
Help Desk
100% 100
Trust
100 100%
Trust
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TruAnon and Salesforce Service Cloud

TruAnon Reviews

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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing TruAnon and Salesforce Service Cloud, you can also consider the following products

Experian Single Customer View - Experian Single Customer View is a tool to improve customer database marketing results and efficiency.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Act-On - Act-On is a marketing automation software platform with email marketing, lead nurturing, lead scoring, CRM integration, social media & tracking tools

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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