Software Alternatives, Accelerators & Startups

Tribe.so VS Malcolm App

Compare Tribe.so VS Malcolm App and see what are their differences

Tribe.so logo Tribe.so

Tribe is a white-label platform, empowering the new generation of online communities.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Tribe.so Landing page
    Landing page //
    2023-05-09

Tribe allows you to build fully customized and modern online communities where the members can connect under your brand. Tribe Platform is highly modular, offers a comprehensive API, embeddable widgets, vibrant ecosystem of apps and integrations. The key features include AI-based activity feed, groups, topics, custom domain, SSO, gamification, internationalization, and virtual currencies.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Tribe.so

Website
tribe.so
$ Details
freemium $85.0 / Monthly (Plus plan - Unlimited users)
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Tribe.so features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Tribe.so videos

Create your own social media community with TRIBE.so

More videos:

  • Review - Tribe.so walkthrough and quick review - build your own Facebook-like community

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Tribe.so and Malcolm App)
Community Platform
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Tribe.so and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Tribe.so and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tribe.so and Malcolm App

Tribe.so Reviews

12+ Brilliant Patreon Alternatives to Monetize Your Audience
Paid plans start from $85 and $249 per month or more for large enterprises or those in regulated industries. Tribe also offers a free plan for individuals or smaller businesses. We also had a lifetime deal available for Tribe on Appsumo.
10 Best Patreon Alternatives
You can use Tribe to give your brand social dimension and engage users for further discussion and connection under your brand. Users can follow, explore, ask questions, start discussions, comment, upvote, and share different content types.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Tribe.so seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tribe.so mentions (3)

  • Open Source Community/forum platform
    I've been researching a few up and coming community platforms such as tribe.so circle.so pensil.in beam.gg which by initial looks they all seem to share similar frameworks and styles which I'm really impressed by. It's sent me down a rabbit whole to see if there is an open source framework that these platforms are built on? Source: over 2 years ago
  • Selling to developers? Use These 3 Strategies
    In a digital, multi-touchpoint world, it’s getting more challenging to measure which users hear about your brand from which channels. That’s why tools like Orbit, Tribe, and Mighty have gained traction so quickly. Source: almost 3 years ago
  • Your Product Shouldn't Be an App
    If your app is trying to bring people together but not necessarily to form a market, you might be better off hosting a private Discord or building a community site on top of a platform like Circle, Tribe, or Dev.to's own Forem. Communities especially are an interesting opportunity when added on top of info-products, as they give you the chance to keep your customers engaged with you between releases of new content. - Source: dev.to / almost 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Tribe.so and Malcolm App, you can also consider the following products

Mighty Networks - Mighty Networks enables entrepreneurs, organizations, and companies to create and grow a community-powered brand.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Circle.so - Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Zendesk Support - Social Customer Support and Help Desk and Ticketing