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Transera VS NICE inContact

Compare Transera VS NICE inContact and see what are their differences

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Transera logo Transera

Engaging customer analytics

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Transera Landing page
    Landing page //
    2021-10-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Transera videos

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REVIEW TRANSERA WATER PARK ‼ KONDISI TERKINI PASCA PPKM ‼

More videos:

  • Review - TRANSERA WATER PARK BEKASI | REVIEW WISATA MURAH
  • Review - TRANSERA Waterpark Bekasi 2022 | dengan wahana Bombom car dan petting zoo‼️ persyaratan masuknya ??

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Transera and NICE inContact)

Transera

NICE inContact

Work Management
100 100%
Work Management
0% 0
Communication
3 3%
Communication
97% 97
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Time Tracking
100 100%
Time Tracking
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Transera and NICE inContact

Transera Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Transera and NICE inContact, you can also consider the following products

West Cloud Contact Pro - West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WorkTime Cloud - Web-based Employee & Computer Monitoring Service. For 1- 15,000+ Employees. FREE for Small bussineses. We Take Care of Your Data. No Need to Be an IT Pro

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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