traggr is a feedback management system allowing you to collect feedback from all sources in multiple ways: By embedding a feedback form in your website or app, via a QR Code that your users can scan or by tracking feedback manually to cover feedback received in phone calls, emails, social media or in direct meetings with your customers.
You can create new feedback topics or upvote existing ones depending on the feedback you receive. Smart feedback management features like merging, resolving and commenting topics keep your feedback collection clean and updated so everybody in your team is always in the know of your customer's priorities.
In case of changes happening to feedback topics, involved team members are automatically notified so everybody always knows the latest state of your customer's most important wishes and can pull together to keep your customer's happy.
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Based on our record, Astuto seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
Astuto claims to be similar to Canny: https://github.com/riggraz/astuto Chatwoot is nice and has basically the whole customer conversation journey included: https://github.com/chatwoot/chatwoot Zammad goes into the direction of helpdesk conversations: https://zammad.org/screenshots Helpy is similar: https://helpy.io/?source=ghh Fider is rather about feature voting: https://github.com/getfider/fider#fider. Source: about 2 years ago
Loop Feedback - Loop leverages a screenshot plugin that integrates directly into your website, as well as an embeddable forum, to help you collect customer feedback.
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Roadmap - Collision avoidance for projects and people
Upvoty - User feedback in 1 simple overview 🔥
ImproveLoop - ImproveLoop allows people to create "Loops" to gather feedback from users or customers.