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TrackDuck VS GoDesk

Compare TrackDuck VS GoDesk and see what are their differences

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TrackDuck logo TrackDuck

Visual feedback for web design and development.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • TrackDuck Landing page
    Landing page //
    2023-10-07
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

TrackDuck

Website
trackduck.com
Pricing URL
Official TrackDuck Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

TrackDuck features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

TrackDuck videos

+ Add

TrackDuck web feedback tool explained in 1min

More videos:

  • Tutorial - Webinar "How to use TrackDuck like a Pro"
  • Tutorial - How To Use TrackDuck - Visitors Feedback

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to TrackDuck and GoDesk)

TrackDuck

GoDesk

Visual Feeback
100 100%
Visual Feeback
0% 0
Customer Support
0 0%
Customer Support
100% 100
Project Management
42 42%
Project Management
58% 58
Education
0 0%
Education
100% 100

User comments

Share your experience with using TrackDuck and GoDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TrackDuck and GoDesk

TrackDuck Reviews

Top 10 Bug Tracking Tools for Web Developers and Designers
TrackDuck is a user-friendly bug tracking tool that allows clients to leave their feedback on a website. It has the capability to automatically capture dynamic screen resolution and across all browser types while performing visual bug tracking. TrackDuck enables bug testing to be done according to the granted permission levels especially to the administrator, contributor and...
Source: www.w2ssolutions.com
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
One of the advantages of TrackDuck is that it is easy to use for non-tech people. All they need to do is to select a part of the website and just leave a comment. TruckDuck will automatically append data about browser, OS, and screen resolution.
Source: everhour.com

GoDesk Reviews

We have no reviews of GoDesk yet.
Be the first one to post

What are some alternatives?

When comparing TrackDuck and GoDesk, you can also consider the following products

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

FeaturePeek - Collaborate on in-progress website implementations. FeaturePeek allows your team to collect feedback on your front-end during the implementation phase of development.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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