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Touch Forms Pro VS Delighted

Compare Touch Forms Pro VS Delighted and see what are their differences

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Touch Forms Pro logo Touch Forms Pro

Easy to use drag-and-drop web form creator.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Touch Forms Pro Landing page
    Landing page //
    2021-07-23
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Touch Forms Pro features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Touch Forms Pro videos

+ Add

Touch Forms Pro web form objects and web design object overview

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Touch Forms Pro and Delighted)

Touch Forms Pro

Delighted

Surveys
12 12%
Surveys
88% 88
Customer Feedback
0 0%
Customer Feedback
100% 100
Form Builder
100 100%
Form Builder
0% 0
Forms And Surveys
100 100%
Forms And Surveys
0% 0

User comments

Share your experience with using Touch Forms Pro and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Touch Forms Pro and Delighted

Touch Forms Pro Reviews

We have no reviews of Touch Forms Pro yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Touch Forms Pro mentions (0)

We have not tracked any mentions of Touch Forms Pro yet. Tracking of Touch Forms Pro recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Touch Forms Pro and Delighted, you can also consider the following products

Touchbase - Contact Form Builder - Build beautiful contact forms, feedback forms, registration forms and surveys for your website.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Web Form SPAM Protection - With this utility you can easily enrypt your html web forms and protect them against SPAM e-mails

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Google Forms - Simple web forms from Google.

Survicate - Collect feedback on your website and find out more about your visitors.

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