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Topdesk VS SolarWinds Web Help Desk

Compare Topdesk VS SolarWinds Web Help Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Topdesk logo Topdesk

Download our TopDesk Windows Alt+Tab replacement software now and find windows fast. Switch between windows faster and quickly find the window you're looking for.

SolarWinds Web Help Desk logo SolarWinds Web Help Desk

Simplify service management and asset management with SolarWinds® Web Help Desk™.
  • Topdesk Landing page
    Landing page //
    2018-11-24
  • SolarWinds Web Help Desk Landing page
    Landing page //
    2023-09-22

Topdesk videos

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Webinar: An introduction to TOPdesk

SolarWinds Web Help Desk videos

No SolarWinds Web Help Desk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Topdesk and SolarWinds Web Help Desk)

Topdesk

SolarWinds Web Help Desk

Project Management
69 69%
Project Management
31% 31
Help Desk
38 38%
Help Desk
62% 62
Service Desk
31 31%
Service Desk
69% 69
Windows Tools
100 100%
Windows Tools
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Topdesk and SolarWinds Web Help Desk

Topdesk Reviews

We have no reviews of Topdesk yet.
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SolarWinds Web Help Desk Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
With SolarWinds Online Help Desk, you can track assets from initial request to approval to final purchase and inventory entry. Its ability to interface with remote control software enables IT specialists to immediately start a remote session on any of the computers mentioned in their asset inventory. With just one click, you can begin a screen-sharing session with the remote...
Source: infraon.io
The Best Asset Management Software of 2017
Bottom Line: A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user interface and a nice price.
Source: au.pcmag.com

What are some alternatives?

When comparing Topdesk and SolarWinds Web Help Desk, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

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