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TollFreeForwarding VS NICE inContact

Compare TollFreeForwarding VS NICE inContact and see what are their differences

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TollFreeForwarding logo TollFreeForwarding

TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • TollFreeForwarding Landing page
    Landing page //
    2021-10-01
  • NICE inContact Landing page
    Landing page //
    2023-10-04

TollFreeForwarding videos

+ Add

How to Use TFF Call Control Center - Call Forwarding Tutorial | TollfreeForwarding.com

More videos:

  • Tutorial - How to Manage Your TollFreeForwarding.com Online Control Center Tutorial | TollFreeForwarding.com

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to TollFreeForwarding and NICE inContact)

TollFreeForwarding

NICE inContact

Communication
26 26%
Communication
74% 74
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
34 34%
Enterprise Communication
66% 66
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using TollFreeForwarding and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TollFreeForwarding and NICE inContact

TollFreeForwarding Reviews

We have no reviews of TollFreeForwarding yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, TollFreeForwarding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TollFreeForwarding mentions (2)

  • US resident needs Irish (353) phone number for minimal use - best solution?
    One service I've found so far which might fit the bill is tollfreeforwarding.com, as it seems like their pricing ($5/mo. & 5.7c/minute) is very reasonable. The only concern I have here is how unanswered calls are charged. If the number they assign me is already known and gets tons of spam calls, will I be charged for calls I don't pick up? Source: about 2 years ago
  • Business Phone Line
    Get a number on https://tollfreeforwarding.com and configure IVR rules there. Source: over 2 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing TollFreeForwarding and NICE inContact, you can also consider the following products

CallHippo - Easy to use Phone System with World-Class Support

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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