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Toky VS NICE inContact

Compare Toky VS NICE inContact and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Toky logo Toky

Toky allows you to improve your business' customer service experience through advanced telephony solutions.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Toky Landing page
    Landing page //
    2021-12-15
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Toky videos

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Getting started with Toky Virtual Phone System

More videos:

  • Review - AMAN TOKYO, the Japanese capital's most luxurious hotel (PHENOMENAL): impressions & review
  • Review - Toky Power Dialer integrated with Hubspot CRM

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Toky and NICE inContact)

Toky

NICE inContact

Communication
14 14%
Communication
86% 86
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
8 8%
Enterprise Communication
92% 92
VoIP
100 100%
VoIP
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Toky and NICE inContact

Toky Reviews

We have no reviews of Toky yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Toky and NICE inContact, you can also consider the following products

CloudTalk - Work locally, grow globally

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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