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Tinode VS NICE inContact

Compare Tinode VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Tinode logo Tinode

Tinode Instant Messaging

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Tinode Landing page
    Landing page //
    2022-11-01
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Tinode videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Tinode and NICE inContact)

Tinode

NICE inContact

Communication
10 10%
Communication
90% 90
Messaging
100 100%
Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tinode and NICE inContact

Tinode Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Tinode and NICE inContact, you can also consider the following products

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zulip - Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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