Software Alternatives, Accelerators & Startups

Tidio VS SolarWinds NPM

Compare Tidio VS SolarWinds NPM and see what are their differences

Tidio logo Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

SolarWinds NPM logo SolarWinds NPM

Advanced network monitoring for on-premises, hybrid, and cloud. Download a FREE 30-day trial of SolarWinds Network Performance Monitor (NPM) today!
  • Tidio Landing page
    Landing page //
    2023-09-29
  • SolarWinds NPM Landing page
    Landing page //
    2023-09-22

Tidio videos

TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

More videos:

  • Review - Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)
  • Tutorial - Getting Started with Tidio Live Chat - How to Use Bots
  • Review - Tidio Review, Pricing & Features
  • Review - Why Use Tidio I Turn Your Website Visitors Into Customers
  • Review - Tidio Review: Are Its Chatbots Really Free? All Pros and Cons of the Live Chat Tool

SolarWinds NPM videos

SolarWinds NPM: Your Complete Network Monitoring Solution

More videos:

  • Review - Overview of Quality of Experience Dashboard in SolarWinds NPM

Category Popularity

0-100% (relative to Tidio and SolarWinds NPM)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

Share your experience with using Tidio and SolarWinds NPM. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Tidio and SolarWinds NPM

Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.
9 Best ManyChat Alternatives & Competitors in 2024
Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.
Source: www.tidio.com
13 Best Apps Like Replika & Similar AI Chatbot Apps
On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.

SolarWinds NPM Reviews

The Best Cacti Monitoring Alternatives
The SolarWinds Network Performance Monitor is a paid tool, the best of the best. It’s a network monitoring solution to help you find, diagnose, and resolve network performance issues. The tool is mainly focused on maintaining the health of the devices within your network.
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Unlike Solarwinds NPM described above which is focused only on networking, checkmk can monitor a wide range of devices such as servers, network devices, applications etc.
Best Open Source Network Monitoring Tools and Software (Linux/Windows)
Solarwinds Network Performance Monitor is another Great monitoring tool that has a large community behind it and has updates almost every year.
15 Best IT Monitoring Tools and Software
SolarWinds NPM is SolarWinds’s network troubleshooter. NPM is easy to use, can be used across physical, cloud-based, or mixed businesses.
Source: blog.inedo.com

What are some alternatives?

When comparing Tidio and SolarWinds NPM, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Wireshark - Wireshark is a network protocol analyzer for Unix and Windows. It lets you capture and interactively browse the traffic running on a computer network.