Tideways VS Freshservice
Compare Tideways VS Freshservice and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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Tideways
Blackfire.io
NewRelic
Datadog
XHProf
Dynatrace Load
Dynatrace
Sitespeed
Freshservice
Asana
Redmine
Basecamp
Wrike
Trello
Jira Service Desk
Microsoft Operations Management Suite
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Based on our record, Tideways should be more popular than Freshservice. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am biased towards my product Tideways , alternatively you can check out Sentry, Blackfire or Datadog. Each of them runs on production. If you can reproduce this on development then Xdebug. Source: 6 months ago
In a case like that iam usually using s tool like https://tideways.com/ to search for PHP or MySQL bottlenecks. It basically strips down every function or database query and Monitors it in realtime. There is a 14 day trial if you just want to use it once 😬. Source: over 1 year ago
Last time I looked NewRelic's PHP experience wasn't quite there. Blackfire has been advertising an APM for ages but when I checked in April it still wasn't released to everyone. The one which never seems to appear on Google when people go looking for one is https://tideways.com/. I've used it multiple times with clients and it finds the problems in minutes. Another up-and-coming PHP profiler is from DataDog.... - Source: Hacker News / about 2 years ago
Https://tideways.com/ however does and is a _fantastic_ alternative to NewRelic for PHP codebases. I've no link to it other than as a satisfied customer. It's saved me loads of time, usually in crisis moments when there's no time to spend on debugging the production service because things have to work again. - Source: Hacker News / about 2 years ago
If that does not help much I recommend using a APM like tideways or newrelic ( both have good free plans ) . Both can help dwell down where time is going. If you wish to go the free route you can explore xdebug ( Not easy but get the job done ). Source: almost 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Blackfire.io - Blackfire empowers all PHP developers and IT/Ops to continuously verify and improve their app’s performance, throughout its lifecycle, by getting the right information at the right moment.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.
Redmine - Flexible project management web application
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
Basecamp - A simple and elegant project management system.