Software Alternatives & Reviews

Thirdlane Multi Tenant PBX VS NICE inContact

Compare Thirdlane Multi Tenant PBX VS NICE inContact and see what are their differences

Thirdlane Multi Tenant PBX logo Thirdlane Multi Tenant PBX

Thirdlane Multi Tenant PBX provides a comprehensive and secure communication solution for businesses, MSPs and resellers. It offers a versatile platform with robust features and unparalleled value, all backed by Thirdlane's renowned reputation.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Thirdlane Multi Tenant PBX Landing page
    Landing page //
    2023-11-10

Thirdlane Multi Tenant PBX stands apart with its unparalleled combination of robust yet affordable PBX and unified communications capabilities. It goes beyond standard VoIP telephony and contact center features to seamlessly integrate private messaging, conferencing, and Salesforce integration in a way no other platform can match.

Complementary access to the full-featured Thirdlane Connect app further enhances the experience across devices. Employees benefit from integrated chat, calling, screen sharing, and CRM tools that maximize collaboration company-wide as well as with customers.

Together, this complete communications ecosystem delivers unmatched value for any organization including enterprises, medium businesses, MSPs, UCaaS providers, and resellers. As a trusted reseller, you can provide compelling advantages over competing solutions when it comes to ease-of-use, scalability, and cost savings potential. Leveraging Thirdlane's reputation gives customers further confidence they are investing in the highest quality platform on the market today.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Thirdlane Multi Tenant PBX features and specs

  • Free Applications: Yes
  • Ease of Deployment and Maintenance: Yes
  • Integrations: Yes
  • API: Yes
  • Competitive Pricing: Yes
  • Reliability: High-availability and redundancy (including geo-redundancy) are at the core of Thirdlane Multi Tenant PBX and Unified Communication solutions.

NICE inContact features and specs

No features have been listed yet.

Thirdlane Multi Tenant PBX videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Thirdlane Multi Tenant PBX and NICE inContact)
Communication
20 20%
80% 80
Enterprise Communication
25 25%
75% 75
VoIP
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thirdlane Multi Tenant PBX and NICE inContact

Thirdlane Multi Tenant PBX Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Thirdlane Multi Tenant PBX and NICE inContact, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.