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Thirdlane Business PBX VS NICE inContact

Compare Thirdlane Business PBX VS NICE inContact and see what are their differences

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Thirdlane Business PBX logo Thirdlane Business PBX

Thirdlane PBX - VoIP Phone System and Unified Communications Solution for Small Business to Enterprise. An easily tailored, scalable white-label communications platform perfect for managed service providers, UCaaS specialists, and esteemed resellers.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Thirdlane Business PBX Landing page
    Landing page //
    2023-11-12

The Thirdlane Business Phone System is an advanced IP PBX and unified communications solution that supports both on-premises and cloud deployment. It includes modern communication channels such as VoIP telephony, messaging, video calls, SMS, and screen/file sharing that are accessible from mobile devices, browsers on Windows, Mac and Linux computers.

In addition to core PBX functions, the system offers a contact center solution. It integrates seamlessly with popular CRMs like Salesforce, providing click-to-call, caller ID lookup, and screen pop features.

The Thirdlane Business Phone System includes Thirdlane Connect, which provides users chat, voice/video calls and conferences, SMS, screen sharing, and CRM integration directly in web browsers, mobile apps, and Windows, Linux and Mac desktop clients.

Together, the phone system and Connect offer businesses a full-featured unified communications ecosystem for secure internal and external engagement. Thirdlane's reputation ensures high quality solutions that deliver excellent value compared to alternatives. Authorized resellers can provide advanced functionality, user-friendly design, customization, scalability and cost savings to businesses.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Thirdlane Business PBX features and specs

  • Free Applications for Unified Communications: Yes
  • Simple Installation: Yes
  • Easy Administration: Yes
  • Convenient Maintenance: Yes
  • Phones Provisioning: Yes
  • Extensive Customization: Yes
  • REST API: Yes
  • User Portal: Yes
  • CRM Telephony Integration: Yes

NICE inContact features and specs

No features have been listed yet.

Thirdlane Business PBX videos

No Thirdlane Business PBX videos yet. You could help us improve this page by suggesting one.

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Thirdlane Business PBX and NICE inContact)

Thirdlane Business PBX

NICE inContact

Communication
10 10%
Communication
90% 90
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
11 11%
Enterprise Communication
89% 89
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thirdlane Business PBX and NICE inContact

Thirdlane Business PBX Reviews

We have no reviews of Thirdlane Business PBX yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Thirdlane Business PBX and NICE inContact, you can also consider the following products

Thirdlane Multi Tenant PBX - Thirdlane Multi Tenant PBX provides a comprehensive and secure communication solution for businesses, MSPs and resellers. It offers a versatile platform with robust features and unparalleled value, all backed by Thirdlane's renowned reputation.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

3CX - Hosted PBX with CRM integration and mobile apps

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Thirdlane Connect - Thirdlane Connect empowers teams to reach their full potential through its seamlessly integrated suite of collaboration tools. By bringing together calling, chatting, meetings, screen sharing and application integration.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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