Software Alternatives, Accelerators & Startups

thinQ VS NICE inContact

Compare thinQ VS NICE inContact and see what are their differences

thinQ logo thinQ

Cloud communication platform

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • thinQ Landing page
    Landing page //
    2023-08-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

thinQ videos

LG V40 ThinQ review

More videos:

  • Review - LG G7 ThinQ Impressions!
  • Review - LG G8 ThinQ Review: A wasted opportunity

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to thinQ and NICE inContact)
Communication
10 10%
90% 90
Messaging
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Cpaas
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare thinQ and NICE inContact

thinQ Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing thinQ and NICE inContact, you can also consider the following products

Voxbone - Fully compliant, enterprise-ready voice and SMS on demand. Build local presence on a global scale with elastic SIP trunks and phone numbers. Try for free.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Twilio - Brings voice and messaging to your web and mobile applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Bandwidth - Bandwidth offers SIP trunking, Emergency communications, and Voice & Messaging APIs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.