Software Alternatives, Accelerators & Startups

Thena AI VS CustomGPT.ai

Compare Thena AI VS CustomGPT.ai and see what are their differences

Thena AI logo Thena AI

Manage your customers in Slack

CustomGPT.ai logo CustomGPT.ai

Turn Data into Dialogue with AI-Driven Precision.
  • Thena AI Landing page
    Landing page //
    2023-03-20

Thena empowers B2B businesses to efficiently manage customer channels on messaging platforms like Slack and Teams. The platform consolidates channels, streamlines interactions, and captures data for powerful customer service and engagement analytics at scale.

Thena's users include Branch, Mixpanel, Workramp, SpotDraft, Bitrise, and Embrace. We are head quartered in Palo Alto with an offices in Bengaluru, and New York.

  • CustomGPT.ai CustomGPT.ai | Custom GPT With ALL Your Business Content
    CustomGPT.ai | Custom GPT With ALL Your Business Content //
    2024-08-30
  • CustomGPT.ai Pricing - CustomGPT.png
    Pricing - CustomGPT.png //
    2024-08-30
  • CustomGPT.ai Sign In
    Sign In //
    2024-08-30
  • CustomGPT.ai CustomGPT's Dashboard
    CustomGPT's Dashboard //
    2024-08-30

At CustomGPT.ai, we turn data into dialogue. Our platform uses your specific business content to create accurate and secure conversations. It's designed for anyone to use effectively, helping your teams respond faster and improving how you engage with customers. Think of CustomGPT.ai as a tool that not only enhances team productivity but also boosts customer satisfaction and drives revenue, all through a user-friendly, no-code interface.

Main Use Cases:

  • Knowledge Management: Onboarding & Training, Internal Search Tool, and Competitive Analysis
  • Topic Research: Customer Service, Engagement Analytics, and Help Center Optimization
  • Customer Engagement: Research Assistance, Content Analysis, and Site Search

Thena AI

Website
thena.ai
$ Details
freemium $5.0 / Monthly
Platforms
Slack Zendesk Intercom
Release Date
2022 September

CustomGPT.ai

$ Details
paid Free Trial $99.0 / Monthly
Platforms
-
Release Date
2023 February
Startup details
Country
United States

Thena AI features and specs

  • Request Management
    https://www.thena.ai/conversational-ticketing
  • SLAs & Alerts
    https://www.thena.ai/slas-alerts
  • Analytics
    https://www.thena.ai/analytics
  • Connectors
    https://www.thena.ai/connectors
  • Marketing Automation
    https://www.thena.ai/marketing-automation
  • Channel Management
    https://www.thena.ai/channel-management
  • Knowledge Base AI
    https://www.thena.ai/knowledge-base-ai

CustomGPT.ai features and specs

  • High Accuracy
    Our anti-hallucination technology delivers industry-leading precision.
  • Extensive Document Support
    Ingests 1400+ document types and handles over 60 million words.
  • Multilingual Integration
    Supports 92 languages and sitemap integration.
  • Multiple AI Agents
    Create up to 10 AI agents per standard account.
  • Flexible Deployment
    Deploy via live chat, website embed, SGE, API, or AI assistant.
  • Citations
    Includes citations for credible responses.
  • SOC-2 Compliant
    Meets high security and privacy standards.

Analysis of CustomGPT.ai

Overall verdict

  • CustomGPT.ai is a strong choice if your needs revolve around personalized content generation and AI model customization. It stands out with its user-friendly interface and the flexibility it offers in creating custom solutions. Its performance and capabilities make it a valuable tool in the workspace for those who require specific and contextually relevant AI-generated content.

Why this product is good

  • CustomGPT.ai is notably effective for those seeking a bespoke solution for generating content utilizing the power of AI. It offers a platform where users can create tailored AI models that suit their specific content creation needs. The ability to customize the underlying model allows for a higher degree of relevance and accuracy in generated content, which is a significant advantage for businesses and individuals needing precision and personalization.

Recommended for

  • Businesses needing customized AI solutions
  • Content creators looking for personalized content generation
  • Organizations aiming to integrate specific knowledge bases into AI models
  • Developers interested in customizing AI tools for niche applications

Thena AI videos

Thena Introduction | B2B Customer Engagement in Slack

CustomGPT.ai videos

The Easy Way To Transform Customer Experiences With AI- CustomGPT

Category Popularity

0-100% (relative to Thena AI and CustomGPT.ai)
Customer Support
24 24%
76% 76
AI
0 0%
100% 100
CRM
100 100%
0% 0
Chatbots
0 0%
100% 100

Questions and Answers

As answered by people managing Thena AI and CustomGPT.ai.

Who are some of the biggest customers of your product?

Thena AI's answer

  1. Mixpanel
  2. Cube

CustomGPT.ai's answer:

-MIT -Biamp -Dlubal

What makes your product unique?

Thena AI's answer

Following Features of Thena: 1. Request Management, 2. SLAs & Alerts, 3. Analytics, 4. Connectors, 5. Marketing Automation, 6. Channel Management, 7. Knowledge Base AI. Makes Thena Unique.

CustomGPT.ai's answer:

CustomGPT is based on your business content. This results in trusted responses based on your business – not generic responses you would see in ChatGPT.

CustomGPT is powered by the same advanced AI language models (LLMs) that power OpenAI’s ChatGPT-4, so you get the latest in AI technology. And since it has ingested your data, it can generate more accurate and relevant responses, without hallucinations – that is, making up facts. This enhances the overall performance and personalization, allowing your business to benefit from improved employee efficiency and customer experience.

As AI technologies continue to advance, we will automatically include the latest AI technology in all CustomGPT chatbots, so you can benefit from the latest AI technology always and automatically!

Why should a person choose your product over its competitors?

Thena AI's answer

Thena App offers several compelling reasons why a person might choose it over its competitors: 1. Comprehensive and personalized approach 2. AI-powered recommendations 3. User-friendly interface 4. Community and social features 5. Data privacy and security 8. Regular updates and improvements 7. Affordable Pricing

User comments

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Social recommendations and mentions

Based on our record, CustomGPT.ai seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Thena AI mentions (0)

We have not tracked any mentions of Thena AI yet. Tracking of Thena AI recommendations started around Mar 2023.

CustomGPT.ai mentions (10)

  • Would it be profitable to build chatbots for people using ChatGPT?
    Problem is there's this no-code site that makes the entire process very simple, so not sure what value I'll be bringing to the table if they can just use that site. Source: almost 2 years ago
  • AI Chatbot companies?
    Https://customgpt.ai/ - Seems to be more robust, the guy behind it has had software businesses before and claims its doubling every few weeks. Has more robust ability to upload files, scale and be secure it seems. Source: almost 2 years ago
  • ChatGPT + PDF Database
    This might be what you are looking for https://customgpt.ai/. Source: about 2 years ago
  • So we built CustomGPT an OpenAI-powered platform that allows anyone to “Build Your Own ChatBOT” using your own data.
    Would you like to give it a trial ? Learn more here : https://customgpt.ai/ ... Feel free to ask us anything, really! And be sure to let us know what you think! Source: about 2 years ago
  • [P] Build ChatGPT-4 chatbots with your own data using CustomGPT.
    Learn more here: https://customgpt.ai/. Source: about 2 years ago
View more

What are some alternatives?

When comparing Thena AI and CustomGPT.ai, you can also consider the following products

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

Halp - Slack-first ticketing for internal helpdesk

SiteGPT - ChatGPT for every website.

Threadly - Supercharge Slack with multi-channel sending, CTAs, and more

Chatsimple - Chat, Charm, Convert: Your AI Powerhouse for Digital Sales!