Software Alternatives, Accelerators & Startups

The Ultimate Community Playbook VS NICE inContact

Compare The Ultimate Community Playbook VS NICE inContact and see what are their differences

The Ultimate Community Playbook logo The Ultimate Community Playbook

A free guide to managing and growing your community

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • The Ultimate Community Playbook Landing page
    Landing page //
    2023-03-14
  • NICE inContact Landing page
    Landing page //
    2023-10-04

The Ultimate Community Playbook videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to The Ultimate Community Playbook and NICE inContact)
Messaging
100 100%
0% 0
Communication
0 0%
100% 100
Tech
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare The Ultimate Community Playbook and NICE inContact

The Ultimate Community Playbook Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing The Ultimate Community Playbook and NICE inContact, you can also consider the following products

MyTalk - Build a community around your product

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Memeni - Memeni is an online community engagement platform that helps brands and organizations launch their own branded mobile app & web community.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Mobilize - Mobilize is a scalable messaging app built for large groups.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.