Software Alternatives & Reviews

The Real PBX VS 8x8 Cloud Contact Center

Compare The Real PBX VS 8x8 Cloud Contact Center and see what are their differences

The Real PBX logo The Real PBX

Power your business communication with The Real PBX's Hosted PBX, toll-free number and cloud telephony services. Free trial and 24x7 support available.

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
  • The Real PBX Landing page
    Landing page //
    2023-05-20

We help businesses of any size to communicate efficiently. Whether you need an internal tool for team collaboration or an excellent way to connect with your future prospects and customers, you can rely on our cloud communication solutions.

Businesses around the globe are enjoying our cloud telephony services. With the experience of 10+ years, we are delivering local and toll free numbers with secure and hassle-free VoIP services.

Best of all, we offer personalized cloud solutions as per your business requirements. With custom integrations with Zoho CRM, Salesforce, etc., you can streamline your sales and various other processes.

Features you get with our cloud-based communication system:

Calling features:

  1. Call Blast
  2. Call Back
  3. Call Recording
  4. Unlimited Calling
  5. Group Call Pick Up
  6. Call Screening

Call Management & Reporting

  1. Caller ID
  2. Dial by Name
  3. Call Voice Tagging
  4. Simultaneous Ringing
  5. Call Distribution

Call Center Features

  1. Load Balancing
  2. Predictive Dialing
  3. DNC List
  4. Custom Call Dispositions
  5. Blended Call Management

Other Features:

  1. Load balancing
  2. Predictive Dialing
  3. DNC List
  4. Schedule Call Back
  5. 3-Way Calling
  6. Internet Voicemail
  7. Unified Messaging

Read the complete list of features here - https://www.therealpbx.com/pbx-features.html

  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23

The Real PBX

$ Details
paid Free Trial $9.0 / Monthly (Per User Per Month)
Platforms
Browser Windows Mac OSX
Release Date
2004 January

8x8 Cloud Contact Center

Website
8x8.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

The Real PBX features and specs

  • Interactive Voice Response (IVR): Yes
  • Inbound Call Center Solutions: Yes
  • Outbound Call Center Solutions: Yes
  • Blended Call Center Solutions: Yes
  • Toll Free Number: Yes
  • Local Number: Yes
  • Live Call Monitoring: Yes
  • Call Analytics and Reporting: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Conferencing: Yes
  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Free Trial: Yes
  • Mobile prioritized UI: Responsive design optimized for mobile devices

8x8 Cloud Contact Center features and specs

No features have been listed yet.

The Real PBX videos

What is Call Blast and Its Benefits | The Real PBX

More videos:

  • Tutorial - How To Create Campaigns- Part 1 | The Real PBX
  • Review - The Real PBX Intro Video

8x8 Cloud Contact Center videos

No 8x8 Cloud Contact Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to The Real PBX and 8x8 Cloud Contact Center)
VoIP
17 17%
83% 83
Communication
10 10%
90% 90
Enterprise Communication
18 18%
82% 82
Cloud Contact Center
100 100%
0% 0

User comments

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What are some alternatives?

When comparing The Real PBX and 8x8 Cloud Contact Center, you can also consider the following products

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SendMyCall - We offer virtual and toll free numbers in more than 65 countries and providing innovative, cost-effective solutions. Increase your Business presence worldwide - Contact Us!

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

VirtualPBX - VirtualPBX provides hosted VoIP PBX phone services that give small and medium growing businesses a professional, fully automated call answering and routing solution

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.