Software Alternatives & Reviews

The Hub by Pancentric VS BoldDesk

Compare The Hub by Pancentric VS BoldDesk and see what are their differences

The Hub by Pancentric logo The Hub by Pancentric

HUB is the first sustainability-driven intranet. We're here to make your work life easier, and the planet greener. Our modern intranet helps companies deliver a better employee experience. We also support reforestation projects for a greener future

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01

HUB is a market leading intranet ranked top 3 in the UK by G2, with award-winning customer support. Our intranet solution is here to help you work smarter, not harder. Wave goodbye to clunky directories and your overloaded inbox, and say hello to a modern, easy-to-use intranet that becomes the digital home for all your people and information - so you can deliver a better employee experience.

As a sustainable solution, our intranet is hosted on low-carbon servers that use renewable wind farm energy. We also support community-based reforestation projects that help people directly affected by climate change, and plant 50 trees for every new HUB sold. By choosing HUB, you're helping to make a a difference and have a positive social impact.

As an intranet solution, HUB comes with every feature and integration as standard, and we continually upgrade you to the latest version for free, meaning you always have the latest and greatest features at your disposal.

Boost engagement with personalised two-way comms. From news announcements and must-read items, to polls, surveys, assessments, forms, forums and more, HUB has a wide array of features that enable you to transform your company's internal comms into something special.

Automated alerts send notifications to your users about recently added content, and each email is tailored to the individual user's preferences so they are only alerted about content relevant to them.

Fully mobile responsive, HUB provides a flexible intranet that adapts to the needs of your business. Create unlimited communities within your HUB, perfect for businesses with multiple brands or clients, enabling you to create bespoke intranet environments with unique branding and content.

Our intranet consultants guide you every step of the way, through free trials, onboarding, training and launching, and we proactively work with you to ensure your HUB is a continued success helping you to maximise your HUB's capabilities.

  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

The Hub by Pancentric features and specs

  • GDPR Compliant: Yes
  • Google Calendar Sync: Yes
  • GDrive Integration: Yes
  • OneDrive integration: Yes
  • Sharepoint folder integration: Yes
  • Office 365 Integration: Yes
  • Single Sign On: Yes
  • SSO Integration: Yes
  • News Feed: Yes
  • News & Announcements: Yes
  • Event Management: Yes
  • Events: Yes
  • Groups: Yes
  • Group management : yes
  • User And Group Management: Yes
  • Forms: Yes
  • Forms management: YES
  • Forums: Yes
  • Private and Group Messaging: Yes
  • Private team network: yes
  • private chatrooms: Yes
  • Private Community: yes
  • Office management: Yes
  • Contact Database: Yes
  • Directory: Yes
  • Personal Data Privacy: Yes
  • GDPR Compliant: Yes
  • Communication & Notifications: Yes
  • Communities: Yes
  • Messaging: Yes
  • Directory of employee names: Yes
  • Polls: Yes
  • Poll result visibility control: Yes
  • Surveys: Yes
  • Survey Management: Yes
  • Image management: Yes
  • Image galleries: Yes
  • WYSIWYG Editor: Yes
  • Content Management: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • User Permission Management: Yes
  • Permission Management: Yes
  • Tags & Groups Management: Yes
  • Page Editing: Yes
  • Custom Branding: Yes
  • Themes: Yes
  • Mandatory Must Reads: Yes
  • Slack integration: Yes
  • BambooHR Integration: Yes
  • Outlook Email Integration: Yes
  • Outlook Calendar Integration: Yes
  • Google Calendar Sync: Yes
  • Gmail Integration: Yes
  • Power BI integration: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

The Hub by Pancentric videos

Introducing the new look HUB

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to The Hub by Pancentric and BoldDesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Photography
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using The Hub by Pancentric and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

The Hub by Pancentric mentions (0)

We have not tracked any mentions of The Hub by Pancentric yet. Tracking of The Hub by Pancentric recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing The Hub by Pancentric and BoldDesk, you can also consider the following products

Onehub - Onehub helps businesses securely share and control files in the cloud.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SuiteDash - Integrated & Automated Client Portal Software : Secure Web Based Client or Customer Login Portals : White Label SaaS Project Management System, Online CRM Tool, Browser Based Invoicing & Recurring Billing, Time Tracker, Client File Upload, , All in …

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Moxtra - Moxtra is a multi layered, embeddable team collaboration solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community