Software Alternatives, Accelerators & Startups

TextUs VS NICE inContact

Compare TextUs VS NICE inContact and see what are their differences

TextUs logo TextUs

TextUs is the leading businesses texting platform for professionals.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • TextUs Landing page
    Landing page //
    2019-10-09
  • NICE inContact Landing page
    Landing page //
    2023-10-04

TextUs videos

Textus Receptus (Trinitarian Bible Society) Review

More videos:

  • Review - Review | The Textus Receptus Bible In Hebrew And Greek By TBS
  • Review - WM 180: Review: Jan Krans, Why The Textus Receptus Cannot Be Accepted

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to TextUs and NICE inContact)
Customer Support
54 54%
46% 46
Communication
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TextUs and NICE inContact

TextUs Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing TextUs and NICE inContact, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.