Software Alternatives, Accelerators & Startups

Textgrid VS Aircall

Compare Textgrid VS Aircall and see what are their differences

Textgrid logo Textgrid

Empower your business with cloud communications. Build, scale, and innovate with Textgrid's APIs for voice, SMS, MMS and more.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Textgrid Landing page
    Landing page //
    2023-10-11

Textgrid is a cloud communications platform that empowers businesses to integrate voice, messaging, and video communication into their applications and services. With Textgrid's versatile API-driven infrastructure, developers can easily add real-time communication features to their websites, mobile apps, and software, enabling seamless interactions between customers and businesses.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Textgrid

$ Details
freemium $0.04 / Monthly
Release Date
2022 May

Aircall

Website
aircall.io
$ Details
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

Textgrid videos

No Textgrid videos yet. You could help us improve this page by suggesting one.

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Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Textgrid and Aircall)
Bulk Sms
100 100%
0% 0
Communication
0 0%
100% 100
Marketing Automation
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

Questions and Answers

As answered by people managing Textgrid and Aircall.

What makes your product unique?

Textgrid's answer

TextGrid's uniqueness stems from their unwavering commitment to customer satisfaction, integrity, and a strong work ethic. They are dedicated problem solvers, always seeking innovative solutions, and their diverse team enhances their problem-solving capabilities. Embracing hard work and long hours, they prioritize their customers' success and prioritize honesty and integrity, making them stand out in the industry.

Why should a person choose your product over its competitors?

Textgrid's answer

TextGrid stands out from its competitors like Twilio due to its effortless migration process with just one line of code, extensive global coverage spanning 190 countries, customizable sender IDs in 100 countries, an exceptional 99.995% uptime thanks to resilient architecture, and robust redundancy measures. Most notably, TextGrid's HIPAA compliance ensures the highest data security standards, with the option for customers to execute a Business Associate Addendum (BAA) at a more cost-effective rate than Twilio's BAA contracts, while also storing all data in a HIPAA-compliant Microsoft Azure environment. These features make TextGrid an ideal choice for those seeking a reliable, secure, and cost-effective messaging solution.

What's the story behind your product?

Textgrid's answer

We are a team of developers creating a service for developers to maximize the full abilities of messaging through APIs.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Textgrid and Aircall

Textgrid Reviews

We have no reviews of Textgrid yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Textgrid mentions (0)

We have not tracked any mentions of Textgrid yet. Tracking of Textgrid recommendations started around Oct 2023.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Textgrid and Aircall, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Vonage - Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Plivo - Plivo simplifies your customer engagement.

CloudTalk - Work locally, grow globally