Software Alternatives, Accelerators & Startups

TestRail VS Kustomer

Compare TestRail VS Kustomer and see what are their differences

TestRail logo TestRail

TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • TestRail Landing page
    Landing page //
    2023-04-27

TestRail’s web-based test case management is used by thousands of great QA and Development teams to efficiently organize, track and manage software testing.

Features

  • Coordinate functional, exploratory and automated testing
  • Document your test cases with preconditions, steps, and expected results; attach files and screenshots, and customize fields according to your needs.
  • Organize test cases in suites and section hierarchies.
  • Save test case history to track changes; set baselines for multiple branches and versions as needed.
  • Start test runs, select test cases based on powerful filters.
  • Boost productivity with personalized to-do lists, filters, and email notifications.
  • Capture results of testing in real time.
  • Record estimates and elapsed times for accurate time tracking. Compare to historical data. Forecast completion dates and remaining effort.
  • Archive test results to protect against modification and support auditing.
  • Choose between our SaaS solution hosted on our fast and secure servers; or install on your own server.
  • Integrates with Jira, FogBugz, Bugzilla, Assembla, TFS, GitHub, Ranorex Studio, and many other tools.
  • Kustomer Landing page
    Landing page //
    2023-09-22

TestRail videos

Starting to Test with TestRail

More videos:

  • Review - AgileTestWare Continuous Testing with TestRail
  • Review - TestRail Review ( Roblox Sydney Trains #3 )

Kustomer videos

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to TestRail and Kustomer)
Software Testing
100 100%
0% 0
Help Desk
0 0%
100% 100
QA
100 100%
0% 0
Analytics
0 0%
100% 100

User comments

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What are some alternatives?

When comparing TestRail and Kustomer, you can also consider the following products

PractiTest - PractiTest is a cloud based Innovative test management tool.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

TestLink - Test & requirements management

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.