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Kustomer VS Sauce Labs

Compare Kustomer VS Sauce Labs and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

Sauce Labs logo Sauce Labs

Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.
  • Kustomer Landing page
    Landing page //
    2023-09-22
  • Sauce Labs Landing page
    Landing page //
    2023-10-23

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Sauce Labs videos

+ Add

Overview of Sauce Labs

More videos:

  • Review - How an Automated Test Works With Sauce Labs
  • Review - Sauce Labs Analytics

Category Popularity

0-100% (relative to Kustomer and Sauce Labs)

Kustomer

Sauce Labs

Help Desk
100 100%
Help Desk
0% 0
Website Testing
0 0%
Website Testing
100% 100
Analytics
100 100%
Analytics
0% 0
Automated Testing
0 0%
Automated Testing
100% 100

User comments

Share your experience with using Kustomer and Sauce Labs. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kustomer and Sauce Labs

Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

Sauce Labs Reviews

Top Selenium Alternatives
Sauce Labs is a cloud-based platform that offers automated testing tools for web and mobile applications. It provides a secure and scalable environment for running tests across a wide range of browsers and operating systems. With features like parallel testing, real device testing, and live debugging, Sauce Labs focuses on improving test execution times and overall efficiency.
Source: bugbug.io
Top 20 Best Automation Testing Tools in 2018 (Comprehensive List)
Sauce Labs is a selenium cloud-based solution that offers automated testing over cross-browsers and multiple platforms. It has support for both mobile and desktop apps. It is known for significantly accelerating test cycles.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Sauce Labs seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kustomer mentions (0)

We have not tracked any mentions of Kustomer yet. Tracking of Kustomer recommendations started around Mar 2021.

Sauce Labs mentions (14)

  • 🛑 Stop resizing your browser: improve testing for responsiveness
    Platforms like Browserstack or SauceLabs offer virtual instances of real devices and browsers for manual and end-to-end testing. Caveat: subscriptions cost money and are on a per-seat basis. - Source: dev.to / 22 days ago
  • React Native Testing Options Overview
    Appium is an open-source test automation framework. You can use it with native, hybrid, and mobile web apps. It drives iOS and Android apps using the WebDriver protocol. Appium is sponsored by Sauce Labs and a community of open source developers. - Source: dev.to / 30 days ago
  • Top HeadSpin Alternatives for Comprehensive Testing
    2. SauceLabs SauceLabs offers a cloud-based platform for automated and manual testing of web and mobile applications across various browsers, operating systems, and devices. It supports continuous integration and delivery workflows, making it easier for teams to get immediate feedback on the impact of code changes. - Source: dev.to / 3 months ago
  • Emulator images for Samsung devices?
    Your best option are probably real device testing sites like e.g. https://saucelabs.com/. Source: about 1 year ago
  • Simulate your website across many devices all in the same browser tab! Proof of concept for a micro saas I'm building in public :)
    There are service like this one. https://saucelabs.com/ is one. There used to be browser plugins to simulate a different browser. But as we found out over time: simulates devices aren't true to the real thing, so often you'll just simply run into problems in the simulated device ce that don't occur on the real device, or vice versa. Source: about 1 year ago
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What are some alternatives?

When comparing Kustomer and Sauce Labs, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

LambdaTest - Perform Web Testing on 2000+ Browsers & OS

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

TestComplete - TestComplete Desktop, Web, and Mobile helps you create repeatable and accurate automated tests across multiple devices, platforms, and environments easily and quickly.

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