Chatbot & Group Chat - Automate conversation flow with bots, talk to groups and transfer chats easily
Lead Capture Forms - Instantly capture emails, phone numbers etc of visitors, prospects & leads in a few steps
Internal Communication - Use it to communicate internally amongst the teams and enable better collaboration
Proactive Messaging - Setup auto responses, availability, and initiate conversations with the best possible context
File Sharing - Increase conversion by 20%. Share Product Guides, Pricing, Brochures, etc. on live chats
Chat Archives - Archived conversations help you identify prospects, check history & provide info immediately
Integrations - Easy Integrate Pop with all e-commerce platforms, marketplaces or Content Management Systems
Bot Flow Customizations - Customize bot flows based by yourselves, define user journey with easy drag & drop options
Video (Coming Soon) - Equip your chat agents with the power of Video to close deals or offer unparalleled support.
Basic Analytics (Coming Soon) - Get visitor reports, details about no.of conversations initiated by agents, response time & more
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Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Userlike - Userlike is free live chat software for website and mobile support.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!