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TelebuHub VS Five9

Compare TelebuHub VS Five9 and see what are their differences

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TelebuHub logo TelebuHub

Virtual Cloud Office - Perfect way to sum up Hub

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • TelebuHub Landing page
    Landing page //
    2022-04-19

TelebuHub is a virtual contact centre software that oversees both inbound and outbound customer interactions. It was designed to cater to customer expectations namely fast responses, personalised interactions, and timely solutions. Along with that. It also offers its customers the freedom to choose a preferred channel of communication. So, in short, it is like a hub where all customer contacts and interactions can be compiled and managed.

  • Five9 Landing page
    Landing page //
    2023-05-12

TelebuHub videos

+ Add

TelebuHub | Call Center Software

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to TelebuHub and Five9)

TelebuHub

Five9

Communication
4 4%
Communication
96% 96
Call Center Software
11 11%
Call Center Software
89% 89
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

Share your experience with using TelebuHub and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TelebuHub and Five9

TelebuHub Reviews

  1. Good Product. Needs Improvements

    If you are looking for a contact centre software to manage your inbound inquiries Telebu Hub is the perfect product. It's cost effective, its scalable, and is easy to implement and setup. The Inbuilt - CRM still needs a ton of work. On the flip side the product does not have an App.

    Since, we wanted to use the product primarily to handle inbound inquiries and had a support staff in-house, the absence of an App wasn't a deal breaker.

    Onboarding experience is seamless and detailed. Try it out! No Commitment. Switch if it does not work out for you.

    🏁 Competitors: Ameyo, Knowlarity, SuperReceptionist
    👍 Pros:    Reasonable pricing|Ticketing|Outbound dialer|Social integration|Missed call number|Broadcast & feedback
    👎 Cons:    Crm|Predictive dialer|Knowledge management system|No app yet

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TelebuHub mentions (0)

We have not tracked any mentions of TelebuHub yet. Tracking of TelebuHub recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing TelebuHub and Five9, you can also consider the following products

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

SuperReceptionist - Reception service and contact center with multi-agent access

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Knowlarity - Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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