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TeamSupport VS Convoso

Compare TeamSupport VS Convoso and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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TeamSupport logo TeamSupport

TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

Convoso logo Convoso

Call center solution to covert leads faster
  • TeamSupport Landing page
    Landing page //
    2023-10-06
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

TeamSupport videos

+ Add

TeamSupport Review: Wonderful Resource

More videos:

  • Review - Teamsupport Review - CRM software review
  • Review - Why TeamSupport: Better Customer Support Through Better Collaboration

Convoso videos

+ Add

Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

Category Popularity

0-100% (relative to TeamSupport and Convoso)

TeamSupport

Convoso

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TeamSupport and Convoso

TeamSupport Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
The helpdesk software provides a centralized communication and collaboration platform that TeamSupport alternatives will find hard to match. This platform greatly streamlines activities between teams. Sales, support, I.T., marketing, and even finance can organize ad hoc groups and collaborate on a special ticket or discuss ideas that impact on customer service.
Source: financesonline.com

Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

What are some alternatives?

When comparing TeamSupport and Convoso, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zoho Desk - Industry's first context-aware Helpdesk Software

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

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