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TeamClerk VS Request Tracker

Compare TeamClerk VS Request Tracker and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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TeamClerk logo TeamClerk

Team Clerk is project and task management software that automatically keeps your team organized and monitors progress of all of your projects and tasks. Let us organize what you do,so you can focus on why you do it.

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system
  • TeamClerk Landing page
    Landing page //
    2021-10-15
  • Request Tracker Landing page
    Landing page //
    2023-07-30

TeamClerk videos

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Request Tracker videos

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Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Category Popularity

0-100% (relative to TeamClerk and Request Tracker)

TeamClerk

Request Tracker

Project Management
77 77%
Project Management
23% 23
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using TeamClerk and Request Tracker. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TeamClerk and Request Tracker

TeamClerk Reviews

5 Free Jira Alternatives That Are Just as Good
TeamClerk is more of a project workflow management tool, rather than a place for you to describe your tasks meticulously, and figure out / brainstorm how to get them done. TeamClerk is something you come to when you already know what you want to do, and you just need a place to manage your team’s combined efforts. That said, it does have a place in the office for designers,...
Source: www.codeinwp.com

Request Tracker Reviews

We have no reviews of Request Tracker yet.
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Social recommendations and mentions

Based on our record, Request Tracker seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TeamClerk mentions (0)

We have not tracked any mentions of TeamClerk yet. Tracking of TeamClerk recommendations started around Mar 2021.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / 1 day ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago
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What are some alternatives?

When comparing TeamClerk and Request Tracker, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

osTicket - osTicket is a widely-used open source support ticket system.

Redmine - Flexible project management web application

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

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