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tawk.to VS Swapstack

Compare tawk.to VS Swapstack and see what are their differences

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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Swapstack logo Swapstack

Swapstack, now acquired by beehiiv! Check out what we're doing over at beehiiv's incredible ad network: https://www.beehiiv.com/features/ad-network/brands and come thrive with the hiiv!
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • Swapstack Landing page
    Landing page //
    2023-01-22

Swapstack is the self-serve newsletter marketing platform that lets you sponsor countless independent newsletters (like Flipboard) without the added stress of emails and logistics.

Choose between a CPA or PPC model and work with up to 1,000 publishers at once! Plus, enjoy a streamlined sponsorship process that eliminates back-and-forth with the publisher, making it a win/win for both sides and getting your sponsorships out in the world with minimal turnaround time.

For brands, Swapstack makes it easy to create custom sponsorships and connect with publishers via a simple chat box. And for publishers, Swapstack lets you monetize your work and connect with sponsors, whether you're looking for immediate opportunities via the affiliate network, the PPC tool or more bespoke arrangements, Swapstack facilitates it all.

Sponsorships can either be one-off, recurring or always on depending on the approach you take. For maximum exposure, a combination of CPA and PPC tools are recommended!

With 60 million audiences and 1,000+ publishers, Swapstack's innovative ad-tech is a win-win for everyone!

Pricing: Swapstack operates on a paid-first policy so while it's free to browse, any sponsorships that happen will incur a small %-based fee of the final spend.

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Swapstack

Website
swapstack.co
Pricing URL
Official Swapstack Pricing
$ Details
free
Platforms
Google Chrome Safari Web Browser Opera
Release Date
2023 August
Edit details

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Swapstack features and specs

  • Pay-Per-Click Network
  • Publisher Network
  • Affiliate Network
  • Cross-promotions
  • Automated Sponsorship Campaigns
  • Campaign Reporting

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Swapstack videos

No Swapstack videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to tawk.to and Swapstack)

tawk.to

Swapstack

Customer Support
100 100%
Customer Support
0% 0
Marketing
0 0%
Marketing
100% 100
Live Chat
100 100%
Live Chat
0% 0
Email Newsletters
0 0%
Email Newsletters
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and Swapstack

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Swapstack Reviews

We have no reviews of Swapstack yet.
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Social recommendations and mentions

Based on our record, tawk.to should be more popular than Swapstack. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

Swapstack mentions (6)

  • How to monetise a newsletter on Psychology?
    Go to swapstack.co and make an ad posting there with correct details about your newsletter. Source: almost 3 years ago
  • Anyone tried running ads in email newsletters? Here are some tips I've learned over the years:
    💡 Top tip: Check out marketplaces that are trying to make the process of newsletter advertising more transparent. The top three are Swapstack, Paved, and Hecto. Source: about 3 years ago
  • Feedback about Letterwell.co ?
    I use https://swapstack.co/ for Sponsorships. Source: over 3 years ago
  • What have you found is the best way to advertise?
    I recommend using something like Swapstack (https://swapstack.co/) to get infront of the targeted audience instead of Google Ads. They also have Plug & Play feature where you have to only pay the writer for the clicks and conversions they got for you. Highly recommend that! Source: over 3 years ago
  • Have a business problem you're trying to solve? I want to help. No string/pitches attached. :)
    Two-sided marketplace built on Bubble: https://swapstack.co/. Source: almost 4 years ago
View more

What are some alternatives?

When comparing tawk.to and Swapstack, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Paved - Email marketing and sponsored content, simplified. Close more sponsorship deals or reach targeted, engaged audiences. Discover the Paved difference.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

PEAR - Connecting newsletters and advertisers 🍐

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SponsorGap - Finding the right sponsor just got easier

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