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tawk.to VS MySQL

Compare tawk.to VS MySQL and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

MySQL logo MySQL

The world's most popular open source database
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • MySQL Landing page
    Landing page //
    2022-06-17

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

MySQL features and specs

  • Reliability
    MySQL is known for its reliability and durability, making it a solid choice for many businesses' database management needs.
  • Performance
    It offers robust performance, handling large databases and complex queries efficiently.
  • Open Source
    MySQL is an open-source database, making it freely available under the GNU General Public License (GPL).
  • Scalability
    MySQL supports large-scale applications and can handle high volumes of transactions.
  • Community Support
    There is a large, active MySQL community that offers extensive resources, documentation, and support.
  • Cross-Platform
    MySQL is compatible with various operating systems like Windows, Linux, and macOS.
  • Integrations
    MySQL integrates well with numerous development frameworks, including LAMP (Linux, Apache, MySQL, PHP/Python/Perl).
  • Security
    MySQL offers various security features, such as user account management, password policies, and encrypted connections.
  • Cost
    The open-source nature of MySQL means that it can be very cost-effective, especially for small to medium-sized businesses.

Possible disadvantages of MySQL

  • Support
    While community support is plentiful, official support from Oracle can be quite expensive.
  • Complexity
    More advanced features and configurations can be complex and may require a steep learning curve for new users.
  • Scalability Limitations
    While MySQL is scalable, very high-scale applications may run into limitations compared to some newer database technologies.
  • Plug-in Storage Engines
    The use of plug-in storage engines like InnoDB or MyISAM can cause inconsistencies and complicate backups and recovery processes.
  • ACID Compliance
    Although MySQL supports ACID compliance, certain configurations or storage engines may not fully adhere to ACID properties, affecting transaction reliability.
  • Concurrent Writes
    Handling a high number of concurrent writes can be less efficient compared to some other database systems designed specifically for high concurrency.
  • Feature Set
    Some advanced features found in other SQL databases (e.g., full-text indexing, rich analytics) may be less robust or absent.
  • Vendor Dependency
    With Oracle now owning MySQL, there can be concerns about licensing changes or other forms of vendor lock-in.
  • Replication Complexities
    Setting up replication and ensuring data consistency across distributed systems can be complex and error-prone.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Analysis of MySQL

Overall verdict

  • Yes, MySQL is generally considered to be a good choice for many applications, especially those requiring a relational database management system. Its performance, ease of integration, and support for various storage engines make it a versatile option.

Why this product is good

  • MySQL is a popular open-source relational database management system known for its reliability, ease of use, and strong community support. It has a proven track record and is widely used for web applications, data warehousing, and logging applications. Additionally, MySQL offers robust security features, scalability, and cross-platform support.

Recommended for

  • Small to medium-sized web applications
  • LAMP stack environments
  • E-commerce platforms
  • Logging and data warehousing applications
  • Projects requiring a mature, well-supported RDBMS

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

MySQL videos

+ Add

MySQL IN 10 MINUTES (2020) | Introduction to Databases, SQL, & MySQL

More videos:

  • Review - A Review of MySQL Open Source Software

Category Popularity

0-100% (relative to tawk.to and MySQL)

tawk.to

MySQL

Customer Support
100 100%
Customer Support
0% 0
Databases
0 0%
Databases
100% 100
Live Chat
100 100%
Live Chat
0% 0
Relational Databases
0 0%
Relational Databases
100% 100

User comments

Share your experience with using tawk.to and MySQL. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and MySQL

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

MySQL Reviews

MariaDB Vs MySQL In 2019: Compatibility, Performance, And Syntax
MySQL: MySQL is an open-source relational database management system (RDBMS). Just like all other relational databases, MySQL uses tables, constraints, triggers, roles, stored procedures and views as the core components that you work with. A table consists of rows, and each row contains a same set of columns. MySQL uses primary keys to uniquely identify each row (a.k.a...
Source: blog.panoply.io
20+ MongoDB Alternatives You Should Know About
MySQL® is another feasible replacement. MySQL 5.7 and MySQL 8 have great support for JSON, and it continues to get better with every maintenance release. You can also consider MySQL Cluster for medium size sharded environments. You can also consider MariaDB and Percona Server for MySQL
Source: www.percona.com

Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than MySQL. While we know about 47 links to tawk.to, we've tracked only 4 mentions of MySQL. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

MySQL mentions (4)

  • I have a recurring issue with a MySQL DB where I continually run out of disk space due to logs being filled. I've tried everything I can think of. Can anyone think of anything else I should try?
    So, I did a quick read through the mysql reference and found a bunch of flush related commands. I tried:. Source: almost 2 years ago
  • MMORPG design resources
    MySQL: Any SQL or DB knock-off, really... mysql.com - mariadb.org - sqlite.org. Source: over 2 years ago
  • Probably a syntax error
    15 years and five strokes ago. I was a Unix sysadmin. ALthough I was never an actual programmer, I did maintenance/light enhancement for the organization's website, in php. Now, as self-administered cognative therapy, I'm going back to it. This is an evil HR application that uses the mysql.com employees sample database. The module below enables the evil HR end user to generate a list of the oldest workers so... Source: almost 4 years ago
  • An absolute nightmare with mysql 8.0.25
    I always use the packages from mysql.com, that way I don't have to deal with strange configuration stuff along those lines, but anyway, I'm afraid I'm out of ideas. Surely someone else would have run in to the same issue here though. Source: almost 4 years ago

What are some alternatives?

When comparing tawk.to and MySQL, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PostgreSQL - PostgreSQL is a powerful, open source object-relational database system.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Microsoft SQL - Microsoft SQL is a best in class relational database management software that facilitates the database server to provide you a primary function to store and retrieve data.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MongoDB - MongoDB (from "humongous") is a scalable, high-performance NoSQL database.

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