Software Alternatives, Accelerators & Startups

tawk.to VS CustomGPT.ai

Compare tawk.to VS CustomGPT.ai and see what are their differences

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

CustomGPT.ai logo CustomGPT.ai

Turn Data into Dialogue with AI-Driven Precision.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • CustomGPT.ai CustomGPT.ai | Custom GPT With ALL Your Business Content
    CustomGPT.ai | Custom GPT With ALL Your Business Content //
    2024-08-30
  • CustomGPT.ai Pricing - CustomGPT.png
    Pricing - CustomGPT.png //
    2024-08-30
  • CustomGPT.ai Sign In
    Sign In //
    2024-08-30
  • CustomGPT.ai CustomGPT's Dashboard
    CustomGPT's Dashboard //
    2024-08-30

At CustomGPT.ai, we turn data into dialogue. Our platform uses your specific business content to create accurate and secure conversations. It's designed for anyone to use effectively, helping your teams respond faster and improving how you engage with customers. Think of CustomGPT.ai as a tool that not only enhances team productivity but also boosts customer satisfaction and drives revenue, all through a user-friendly, no-code interface.

Main Use Cases:

  • Knowledge Management: Onboarding & Training, Internal Search Tool, and Competitive Analysis
  • Topic Research: Customer Service, Engagement Analytics, and Help Center Optimization
  • Customer Engagement: Research Assistance, Content Analysis, and Site Search

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Release Date
-

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

CustomGPT.ai features and specs

  • High Accuracy
    Our anti-hallucination technology delivers industry-leading precision.
  • Extensive Document Support
    Ingests 1400+ document types and handles over 60 million words.
  • Multilingual Integration
    Supports 92 languages and sitemap integration.
  • Multiple AI Agents
    Create up to 10 AI agents per standard account.
  • Flexible Deployment
    Deploy via live chat, website embed, SGE, API, or AI assistant.
  • Citations
    Includes citations for credible responses.
  • SOC-2 Compliant
    Meets high security and privacy standards.

tawk.to videos

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

CustomGPT.ai videos

The Easy Way To Transform Customer Experiences With AI- CustomGPT

Category Popularity

0-100% (relative to tawk.to and CustomGPT.ai)
Customer Support
92 92%
8% 8
AI
0 0%
100% 100
Live Chat
100 100%
0% 0
Chatbots
0 0%
100% 100

Questions and Answers

As answered by people managing tawk.to and CustomGPT.ai.

Who are some of the biggest customers of your product?

CustomGPT.ai's answer:

-MIT -Biamp -Dlubal

What makes your product unique?

CustomGPT.ai's answer:

CustomGPT is based on your business content. This results in trusted responses based on your business – not generic responses you would see in ChatGPT.

CustomGPT is powered by the same advanced AI language models (LLMs) that power OpenAI’s ChatGPT-4, so you get the latest in AI technology. And since it has ingested your data, it can generate more accurate and relevant responses, without hallucinations – that is, making up facts. This enhances the overall performance and personalization, allowing your business to benefit from improved employee efficiency and customer experience.

As AI technologies continue to advance, we will automatically include the latest AI technology in all CustomGPT chatbots, so you can benefit from the latest AI technology always and automatically!

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and CustomGPT.ai

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

CustomGPT.ai Reviews

We have no reviews of CustomGPT.ai yet.
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Social recommendations and mentions

Based on our record, tawk.to should be more popular than CustomGPT.ai. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 2 years ago
View more

CustomGPT.ai mentions (10)

  • Would it be profitable to build chatbots for people using ChatGPT?
    Problem is there's this no-code site that makes the entire process very simple, so not sure what value I'll be bringing to the table if they can just use that site. Source: almost 2 years ago
  • AI Chatbot companies?
    Https://customgpt.ai/ - Seems to be more robust, the guy behind it has had software businesses before and claims its doubling every few weeks. Has more robust ability to upload files, scale and be secure it seems. Source: almost 2 years ago
  • ChatGPT + PDF Database
    This might be what you are looking for https://customgpt.ai/. Source: almost 2 years ago
  • So we built CustomGPT an OpenAI-powered platform that allows anyone to “Build Your Own ChatBOT” using your own data.
    Would you like to give it a trial ? Learn more here : https://customgpt.ai/ ... Feel free to ask us anything, really! And be sure to let us know what you think! Source: about 2 years ago
  • [P] Build ChatGPT-4 chatbots with your own data using CustomGPT.
    Learn more here: https://customgpt.ai/. Source: about 2 years ago
View more

What are some alternatives?

When comparing tawk.to and CustomGPT.ai, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

SiteGPT - ChatGPT for every website.

Crisp Chat - Multi-channel customer support software

ChatSale - #1 Lead Generation and Appointment Booking AI ChatBot for your website. Convert 2x more visitors into leads and calls from your existing traffic.