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tawk.to VS AWS Elastic Load Balancing

Compare tawk.to VS AWS Elastic Load Balancing and see what are their differences

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The platform for exceptional customer service at scale. featured
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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

AWS Elastic Load Balancing logo AWS Elastic Load Balancing

Amazon ELB automatically distributes incoming application traffic across multiple Amazon EC2 instances in the cloud.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • AWS Elastic Load Balancing Landing page
    Landing page //
    2023-04-27

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

AWS Elastic Load Balancing features and specs

  • Scalability
    AWS Elastic Load Balancing can automatically distribute incoming application traffic across multiple targets, such as Amazon EC2 instances, containers, and IP addresses, promoting application elasticity.
  • Health Monitoring
    It continually checks the health of the registered targets, ensuring that traffic is routed only to healthy instances.
  • Security
    Integrated with AWS's Certificate Manager and Application Load Balancer, allowing easy deployment of SSL/TLS for secure communication.
  • Flexibility
    Supports various types of load balancers: Application, Network, and Classic, each suited to different types of application architectures and requirements.
  • Cost-effective
    Pay-as-you-go pricing model ensures you only pay for the resources you use, which can lead to cost savings compared to a fixed-cost solution.
  • Integration
    Seamlessly integrates with other AWS services such as Auto Scaling, Route 53, CloudWatch, and more for a more robust solution.

Possible disadvantages of AWS Elastic Load Balancing

  • Complexity
    Initial setup and configuration can be complex, especially for users unfamiliar with AWS services and cloud architecture.
  • Cost
    While the pay-as-you-go model is cost-effective, the charges can ramp up quickly, especially for high-traffic applications.
  • Dependence on AWS Ecosystem
    Highly integrated with AWS services, making it less ideal for multi-cloud or hybrid cloud environments.
  • Latency
    In some cases, the load balancer can introduce a slight increase in latency, which might be a concern for latency-sensitive applications.
  • Configuration Limitations
    Some specific configurations and customizations may not be possible, leading to constraints on certain types of applications.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Analysis of AWS Elastic Load Balancing

Overall verdict

  • AWS Elastic Load Balancing is generally considered a good choice for managing traffic distribution in cloud-based applications. Its integration with other AWS services, reliability, and ability to handle varying workloads make it a strong contender for enterprises leveraging Amazon Web Services.

Why this product is good

  • AWS Elastic Load Balancing (ELB) is widely regarded as effective because it provides automated distribution of incoming application or network traffic across multiple targets, such as Amazon EC2 instances, containers, and IP addresses. This helps improve the availability and fault tolerance of applications. ELB supports dynamic scaling, which means it can automatically adjust to handle spikes in traffic. Additionally, it is integrated with AWS services, providing a seamless experience for users already within the AWS ecosystem.

Recommended for

    AWS Elastic Load Balancing is recommended for businesses and developers who are operating in the AWS ecosystem and require reliable load balancing solutions for their applications. It's especially beneficial for those needing to manage traffic across multiple applications and services, and for organizations looking for scalability and integration with AWS tools.

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

AWS Elastic Load Balancing videos

No AWS Elastic Load Balancing videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to tawk.to and AWS Elastic Load Balancing)

tawk.to

AWS Elastic Load Balancing

Customer Support
100 100%
Customer Support
0% 0
Web Servers
0 0%
Web Servers
100% 100
Live Chat
100 100%
Live Chat
0% 0
Web And Application Servers
0 0%
Web And Application Servers
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and AWS Elastic Load Balancing

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

AWS Elastic Load Balancing Reviews

We have no reviews of AWS Elastic Load Balancing yet.
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Social recommendations and mentions

Based on our record, tawk.to should be more popular than AWS Elastic Load Balancing. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
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AWS Elastic Load Balancing mentions (25)

  • Basic AWS Elastic Load Balancer Setup
    Load balancers can be categorized to different types depending on their use cases. On a broader classification, we can divide load balancers into three different categories based on how they are deployed. 1. Hardware load balancers - Dedicated physical appliances designed for high-performance traffic distribution. They are often used by large scale enterprises and data centers that require minimum latency and... - Source: dev.to / 7 months ago
  • Work Stealing: Load-balancing for compute-heavy tasks
    When a backend starts or stops, something needs to update, whether it’s Consul, kube-proxy, ELB, or otherwise. To stop a worker without incurring failures, you need to prevent the load balancer from sending new requests and then finishing existing ones. - Source: dev.to / 11 months ago
  • Load Balancers in AWS
    In this way, you can create a load balancer and custom rules using AWS Elastic Load Balancer. You can refer the official user guide to learn more about load balancing in AWS. - Source: dev.to / 12 months ago
  • A Ride Through Optimising Legacy Spring Boot Services For High Throughput
    Use load balancers and distribute load accordingly to your redundant spring boot services. - Source: dev.to / about 1 year ago
  • DevSecOps with AWS- Ephemeral Environments – Creating test Environments On-Demand - Part 1
    • Amazon Elastic Container Service (Amazon ECS) is a fully managed container orchestration service that helps you easily deploy, manage, and scale containerized applications. • AWS Fargate is a serverless, pay-as-you-go compute engine that lets you focus on building applications without managing servers. AWS Fargate is compatible with both Amazon Elastic Container Service (Amazon ECS) and Amazon Elastic... - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing tawk.to and AWS Elastic Load Balancing, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

nginx - A high performance free open source web server powering busiest sites on the Internet.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Traefik - Load Balancer / Reverse Proxy

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Cloud Load Balancing - Google Cloud Load Balancer enables users to scale their applications on Google Compute Engine.

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