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TapMango VS Delighted

Compare TapMango VS Delighted and see what are their differences

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TapMango logo TapMango

The most comprehensive & feature rich loyalty program on the market. Keep your customers coming back with a rewards program fully branded to your business

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • TapMango Landing page
    Landing page //
    2021-08-02
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

TapMango features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

TapMango videos

+ Add

TapMango Mobile Ordering

More videos:

  • Review - TapMango Intro
  • Tutorial - How To Price Your Loyalty Program with TapMango

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to TapMango and Delighted)

TapMango

Delighted

Marketing Platform
100 100%
Marketing Platform
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Loyalty Marketing
100 100%
Loyalty Marketing
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using TapMango and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TapMango and Delighted

TapMango Reviews

16 Best Customer Loyalty Software of 2024: Compared
While TapMango is a loyalty software that has been used across over 30 industries, it stands out most for coffee shops, cafes, bakeries, and restaurants. In addition to their rewards management programs, they also offer an online ordering platform that eliminates the need for overpriced third-party ordering services, allowing you to do it all in-house.
Source: thecxlead.com
Top 10 Honorable Reward Programs For Small Businesses in 2024
TapMango is one of the most comprehensive and flexible software to create reward programs for small businesses in retail or restaurant fields. The platform allows you to run flash sales campaigns to drive more traffic as well as to manage mobile ordering for multi-location stores. Store owners can reward customers with points every time they check-in at the store by...
Source: store.magenest.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TapMango mentions (0)

We have not tracked any mentions of TapMango yet. Tracking of TapMango recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing TapMango and Delighted, you can also consider the following products

Five Stars - Discover millions of rewards from thousands of local businesses.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Annex Cloud - Reward customers for completing traditional actions such as purchasing, as well as for taking...

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Clutch - November 24th, 2017 - Clutch and Weathermaker Music have prepared three very special Clutch limited edition vinyl collector picture discs. The third in the series “Pitchfork & Lost Needles” is available today.

Survicate - Collect feedback on your website and find out more about your visitors.

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