Software Alternatives & Reviews

TalkJS VS Respond.io

Compare TalkJS VS Respond.io and see what are their differences

TalkJS logo TalkJS

TalkJS is a messaging API enabling users to add buyer-seller chat to their online marketplace or platform.

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • TalkJS Landing page
    Landing page //
    2023-03-15
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Category Popularity

0-100% (relative to TalkJS and Respond.io)
Communication
69 69%
31% 31
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing TalkJS and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using TalkJS and Respond.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, TalkJS should be more popular than Respond.io. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TalkJS mentions (32)

  • Ask HN: Who is hiring? (June 2023)
    Our stack is mainly TypeScript, React, Elixir and PostgreSQL. 80% of the company is product people, founders are a designer and a programmer. TalkJS touches millions of people and is growing quickly. We want to be the tool that every developer thinks of for building communication features, a bit like what Stripe is for payments. To accomplish this, we give great engineers the maximum amount of freedom, so they can... - Source: Hacker News / 12 months ago
  • 5 Real-world Projects for Practicing With NextJS
    Don’t use third-party libraries like TalkJs to integrate the real-time functionality. - Source: dev.to / about 1 year ago
  • Integrating Django channels in my chat application
    Hello guys, I have just implemented a chat application between users in my Django project (just using HTTP requests). I am trying to deploy the project asap, do you think I should use Django channels? How hard is it to convert my already working application? I have also found this service on the internet (https://talkjs.com/). Do you think it could be a great idea to launch the website as it is now, and later on,... Source: over 1 year ago
  • How do you implement internal user messaging in your app?
    I'm one of the founders of https://talkjs.com, a chat SDK with a pre-built UI. Obviously my position is extremely biased. Users have come to expect a chat experience that Just Works, and has all the basics covered. Those basics, however, go a lot longer than just the websocket/firebase "hello world" chat app and it's a lot of work to cover them sufficiently well. Typing indicators, online status, sharing photos... - Source: Hacker News / almost 2 years ago
  • Reporting messages in TalkJS
    TalkJS now supports adding custom actions to chat messages. This opens up possibilities to add support for actions like reporting, deleting, or liking a message. In this how-to, we’ll set up a custom action to report a message in TalkJS using this new feature. Note that the feature by itself does not report a message but provides you with the custom action and its handler. You must invoke a service in the backend... - Source: dev.to / almost 2 years ago
View more

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 10 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: about 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

What are some alternatives?

When comparing TalkJS and Respond.io, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

WATI - No-code chatbot builder for WhatsApp Business

Plivo - Plivo simplifies your customer engagement.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Cloud Speech API - Cloud Speech offers speech to text conversion powered by machine learning.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.