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Taiga VS HelpScout

Compare Taiga VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Taiga logo Taiga

Project management platform for agile developers & designers

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Taiga Landing page
    Landing page //
    2021-09-17
  • HelpScout Landing page
    Landing page //
    2023-07-14

Taiga videos

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Trello Hacks #3: Taiga Review

More videos:

  • Review - TAIGA (LV 110) COMBATES PVP - Monster Legends Review
  • Review - Riding “Taiga” AWESOME Launched Roller Coaster at Linnanmaki Finland! 4K Onride POV

HelpScout videos

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Category Popularity

0-100% (relative to Taiga and HelpScout)

Taiga

HelpScout

Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Taiga and HelpScout

Taiga Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Taiga should be more popular than HelpScout. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Taiga mentions (16)

  • Best Web-based Anime List App for Desktop?
    Taiga is really convenient, it's a desktop app that uses and syncs your MAL/AL/Kitsu list. It recognises when you're watching an episode (either through an official streaming site, or downloaded) and updates your list (can also be done manually in one click), it can also set your discord status as "watching XXX", which I find interesting. The interface is basic but fast, it's easy to browse your anime by score,... Source: 5 months ago
  • Offline Anime tracking ?
    The closest that comes to mind is Taiga, but I've not used it so I can't speak to how well it works offline. Source: over 1 year ago
  • Crunchyroll is complete ass for being a paid service.
    I used to pay for anime services, but they're all just so bad in their own ways like trash sites or censorship that I canceled and started yarring. If you're not afraid to set sail and use a VPN (which I always recommend), you can use something like taiga.moe which not only lets you connect to a tracker like anilist, but also lets you search torrents for individual episodes and complete seasons. Source: over 1 year ago
  • How do you keep track of what you watch? Do you know what you watch monthly?
    I just use a program called Taiga that automatically syncs with my AniList account when I watch stuff on my computer, it adds started and finished date, etc. And AniList has a pretty rich stats page if that's your thing. Source: over 1 year ago
  • Hello, is there a movie-TV show manager app like Taiga?
    Basically Taiga is a open source app to keep track anime shows you have watched and update your list in an online DB like Myanimelist/Anilist, etc. Source: over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Taiga and HelpScout, you can also consider the following products

Leantime - Lean project management for startups & small teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TargetProcess - Agile Project Management Web Application

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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