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System Center Operations Manager VS Jira Service Desk

Compare System Center Operations Manager VS Jira Service Desk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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System Center Operations Manager logo System Center Operations Manager

System Center Operations Manager 2012 R2 uniquely enables customers to reduce the cost of data...

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • System Center Operations Manager Landing page
    Landing page //
    2023-10-16
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

System Center Operations Manager videos

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Technical Deep Dive: System Center Operations Manager 2012

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to System Center Operations Manager and Jira Service Desk)

System Center Operations Manager

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Network & Admin
100 100%
Network & Admin
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare System Center Operations Manager and Jira Service Desk

System Center Operations Manager Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing System Center Operations Manager and Jira Service Desk, you can also consider the following products

Gitwin - Enable your Windows system as a powerful and secure Git repository. Supports ssh, http(s) transports. Gitweb with highlighter and gravatar support available.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

LANState - LANState - Network Mapper and Device Monitor

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nagios - Complete monitoring and alerting for servers, switches, applications, and services

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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