Software Alternatives, Accelerators & Startups

Synthesio VS NICE inContact

Compare Synthesio VS NICE inContact and see what are their differences

Synthesio logo Synthesio

Synthesio is a social intelligence tool or a marketing software that is specially made for the purpose of social media monitoring and social analytics.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Synthesio Landing page
    Landing page //
    2023-03-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Synthesio videos

New Synthesio Reporting Experience

More videos:

  • Review - Webinar: Measure Your Social Impact with Synthesio and Brian Solis

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Synthesio and NICE inContact)
Email Marketing
100 100%
0% 0
Communication
0 0%
100% 100
Social Media Tools
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Synthesio and NICE inContact

Synthesio Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Synthesio and NICE inContact, you can also consider the following products

Falcon.io - Falcon.io provides a platform for social marketing & customer experience management.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

TitanMLM - TitanMLM is a modern multi-level marketing management software that allows businesses to manage their operations from a single platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Swift Social - All-in-One Social Media Growth and Management Tool

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.