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SwyxWare VS NICE inContact

Compare SwyxWare VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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SwyxWare logo SwyxWare

Searching for a future-proof telephone system? With Swyx, companies rely on IP-based unified communications software via the cloud or an in-house solution.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • SwyxWare Landing page
    Landing page //
    2022-10-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

SwyxWare videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to SwyxWare and NICE inContact)

SwyxWare

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
4 4%
Communication
96% 96
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SwyxWare and NICE inContact

SwyxWare Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing SwyxWare and NICE inContact, you can also consider the following products

3CX - Hosted PBX with CRM integration and mobile apps

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CallHub - Predictive Call Center, Voice and Text Broadcasting app

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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