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switchboard.chat VS Genesys

Compare switchboard.chat VS Genesys and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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switchboard.chat logo switchboard.chat

Centralized SMS communication for teams

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • switchboard.chat Landing page
    Landing page //
    2021-07-25
  • Genesys Landing page
    Landing page //
    2023-09-13

switchboard.chat

Website
switchboard.chat
Pricing URL
-
Release Date
-
Edit details

Genesys

Website
genesys.com
Pricing URL
Official Genesys Pricing
Release Date
1990 January
Startup details
Country
United States
State
California
City
Daly City
Founder(s)
Alec Miloslavsky
Employees
5,000+
Edit details

switchboard.chat videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to switchboard.chat and Genesys)

switchboard.chat

Genesys

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare switchboard.chat and Genesys

switchboard.chat Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing switchboard.chat and Genesys, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Airchat - A better alternative to Drift chatbots. Finally! 🤖

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

typedesk - A shortcut to all your canned responses

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

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