Software Alternatives, Accelerators & Startups

SurveySwap VS Delighted

Compare SurveySwap VS Delighted and see what are their differences

SurveySwap logo SurveySwap

Find survey participants for free. help each other by taking each other's surveys.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • SurveySwap Landing page
    Landing page //
    2023-03-25
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

SurveySwap

Pricing URL
-
$ Details
-
Release Date
-

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February

SurveySwap features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

SurveySwap videos

No SurveySwap videos yet. You could help us improve this page by suggesting one.

+ Add video

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to SurveySwap and Delighted)
Surveys
36 36%
64% 64
Customer Feedback
0 0%
100% 100
Market Research
100 100%
0% 0
Survey Tools
100 100%
0% 0

User comments

Share your experience with using SurveySwap and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SurveySwap and Delighted

SurveySwap Reviews

  1. By far the best platform of its kind!

    Had tried a few, but most with platforms took a long time to get respondents. The swapping part works very intuitive and had the respondents in now time. Whenever I had any additional questions, they also had great customer support (thanks again Jonathan!)

    👍 Pros:    Free|Easy user interface|Easy to use|Great customer support

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, SurveySwap should be more popular than Delighted. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SurveySwap mentions (12)

  • Relationship between dark tetrad and counterproductive work behavior using job satisfaction or job dissatisfaction. (United States, All parts of the retail industry : including supply chains, online customer service, marketing, etc.)
    **There are codes for SurveyCircle and SurveySwap.io at the end of the survey.**. Source: 10 months ago
  • [REPOST] [Academic] Cyber-bullying in the Workplace (Employed Individuals Ages 18-70)
    PS. The survey contains a code at the end that gives you free survey respondents at SurveySwaphttps://surveyswap.io/surveys/33951157-3387-464a-a7e6-a4a136b827dc/take-a-survey. Source: 11 months ago
  • The Experience of Hybrid Work ; with GIVEAWAY! (18+, English reading proficiency, work min. 20h / week)
    There's also SurveySwap.io credits for both surveys. Source: 11 months ago
  • Survey about cultural identity of transcultural adoptees (anyone who is transcultural adoptees, birth place origin and current residency does not matter)
    P.S.: This survey contains credits to get free survey responses at SurveySwap.io. Source: over 1 year ago
  • I am having SUCH a hard time getting anyone to do my UserZoom survey. Is there a place I can post for volunteers?
    You could also try https://surveyswap.io/. Source: about 2 years ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing SurveySwap and Delighted, you can also consider the following products

SurveyCircle - SurveyCircle is the world’s largest community for mutual support in online research – helping students, PhD candidates, researchers, founders, and startups to find survey participants for research studies and market research surveys.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Pollfish - Pollfish's mobile survey platform provides today's professionals with deep insights from real consumers leading to better business decisions. Create your first survey in minutes.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

SwapSurvey - Exchange surveys to get the responses you need We help you get the survey participants you need

Survicate - Collect feedback on your website and find out more about your visitors.