Software Alternatives & Reviews

SurveySparrow VS Userlane

Compare SurveySparrow VS Userlane and see what are their differences

SurveySparrow logo SurveySparrow

Turning surveys into conversations

Userlane logo Userlane

Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.
  • SurveySparrow HomePage
    HomePage //
    2024-03-20

SurveySparrow lets you turn surveys into conversations. Using SurveySparrow, users can create and share engaging, mobile-first surveys using a chat-like interface.

SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a wide range of sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to efficiently collect feedback from your targeted audience.

  • Userlane Landing page
    Landing page //
    2023-08-22

Tools are created to serve our own purposes and technology needs to add value to our lives without creating friction.People should not adapt to technology. Technology needs to adapt to people. We don't need to teach people how to interact with software but train software to interact with people. Software adoption relies on people learning how to navigate through a user interface. But this causes resistance and hinders productivity. We close the knowledge gap between humans and machines by allowing anybody to operate any software instantly. For Software providers that need to sell their product the ability to guide users in real time translates into higher engagement, activation, conversion, and retention. Companies that implement on-screen interactive guidance in the applications their staff needs to work with, solve all the logistic problems connected to staff training and see an increase in productivity that derives from a workforce which is fully operative in any software application from the get-go.

SurveySparrow

$ Details
paid Free Trial $19.0 / Monthly (5000 Responses)
Platforms
Webapp iOS Android
Release Date
2017 October

Userlane

$ Details
paid Free Trial
Platforms
Windows Mac OSX Linux Cross Platform Browser Chrome OS Firefox Edge Internet Explorer Safari
Release Date
2015 March

SurveySparrow videos

SurveySparrow Overview

More videos:

  • Review - Create Amazing Surveys Using SurveySparrow

Userlane videos

Userlane - NOAH17 Berlin Startups

More videos:

  • Tutorial - How to create an interactive guide for software in just a few seconds with Userlane
  • Review - Userlane on Jira

Category Popularity

0-100% (relative to SurveySparrow and Userlane)
Surveys
100 100%
0% 0
User Onboarding And Engagement
Forms And Surveys
100 100%
0% 0
User Engagement
0 0%
100% 100

Questions and Answers

As answered by people managing SurveySparrow and Userlane.

What makes your product unique?

SurveySparrow's answer

With an array of advanced features such as one-click question additions, native app integrations, visual workflows, custom-made survey templates, conditional logic branching, and the never-ending stream of futuristic feature updates, SurveySparrow stands out as a unique and best-in-class solution in the industry.

Why should a person choose your product over its competitors?

SurveySparrow's answer

SurveySparrow makes things easy with its workflows and automation, so you can take effective actions and consistently impress your audience. SurveySparrow stands out by focusing on enhancing experiences and making things simpler. It's the best option for those who want to enhance audience engagement and improve their overall experience.

User comments

Share your experience with using SurveySparrow and Userlane. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SurveySparrow and Userlane

SurveySparrow Reviews

27 Best Typeform Alternatives In 2022 (Free & Paid)
One of the things you’ll note about SurveySparrow is that it provides a better conversion rate than most other options (including Typeform), making it one of the very best Typeform alternatives around.
13 Best Apps Like Replika & Similar AI Chatbot Apps
Since the survey format is interactive, it is easier for the customers to give feedback. After that, you can integrate the report with third-party platforms. SurveySparrow is a paid app with a trial – so, feel free to enjoy the trial before committing to its paid plan.
10 Best Poll Everywhere Alternatives (with Free Trials + Pricing)
Poll Everywhere is a great presenter tool. But its interface feels clunky, and it’s tough to customize if you want to target specific participant groups. If these are the features you’re missing, SurveySparrow is one of the best alternatives to Poll Everywhere. What’s more, you can display poll results as a TV dashboard that gets updated in real-time.
12 Best SurveySparrow Alternatives With Pricing and Features
SurveySparrow is a feedback survey builder software that allows you to create surveys to collect customer feedback. From laggy editor to slow response time on the part of customer support, the reasons for businesses to stick with SurveySparrow are few and far between.
Source: qualaroo.com
Best Poll Apps to Look for in 2021 | Create a Poll in Seconds!
SurveySparrow is an online poll app that lets you create engaging and conversational polls at ease. What makes the poll generator stand out is its intuitive and conversational UI that promises a response rate that is 40% higher.

Userlane Reviews

15 best user onboarding software you need to try in 2023
However, it also has a strong focus on keeping existing users and employees up to date with new features. Userlane claim to be able to reduce client support contacts by up to 50%. You can easily add GIFS, videos, and other appealing content to help keep users on target as they learn. In fact, its speedy content creation facilities are among its standout features.
8 Best Usetiful Alternatives and Competitors That Are More Professional
Userlane offers interactive product guides that you can customize as you like. The targeting and segmentation for those guides are sufficient for most but if you have complicated segments or lots of different language requirements, Userlane might not be the one for you.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its user-friendly interface makes it suitable for businesses looking for a more straightforward implementation process. If ease of use and customization are your top priorities, Userlane could be a great fit.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
The difference between WalkMe and Userlane is that it’s relatively easy to implement Userlane inside your application. You just need to copy/paste one snippet of Javascript code, without changing your application system.
Source: userpilot.com

Social recommendations and mentions

Based on our record, SurveySparrow seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SurveySparrow mentions (5)

  • Software used for internal tool
    Our tools till 2022 Slack for regular conversations - ConstantContact for email campaigns - Survey Sparrow for NPS surveys - Rocketlane for onboarding - Zoom for calls and training webinars - Notion for your knowledge base - Trello for project management The new tools that we have added in 2023: - ZapScale (CSP) to manage all our customer data – Luma to record all our calls/meetings - Intercom to manage... Source: 11 months ago
  • Survey platform that can send automated surveys at specific intervals (to the same email list)? i.e. a baseline, midterm, long-term measure without manually doing so?
    SurveySparrow. You can set the day and time, and share to your email list on a weekly, monthly or yearly basis. You'll only need to configure the survey initially. Hope this helps :). Source: almost 2 years ago
  • Any preferences on feedback/surveying tools?
    SurveySparrow: The UI feels like it was built with TypeForm and they claim to have a more "conversational" style to surveys. The feedback chatbot seems really interesting even though I have yet to actually demo it. Pricier than SurveyMonkey but feels like it has more robust data collection capabilities for savvy users. Source: almost 2 years ago
  • Introduce your business in one sentence.
    Collect, share, analyze and act on feedback to create better experiences everywhere. surveysparrow.com. Source: almost 2 years ago
  • The best platform to use for conducting online surveys
    We assume you need an advanced survey platform to perform qualitative research. SurveySparrow enables you to build online surveys with much ease. Features include a dashboard with rich insights into respondent data, scheduled NPS surveys, white-labeled surveys, custom themes, and CSS, track and monitor customer touchpoints, and a lot more. Source: almost 3 years ago

Userlane mentions (0)

We have not tracked any mentions of Userlane yet. Tracking of Userlane recommendations started around Mar 2021.

What are some alternatives?

When comparing SurveySparrow and Userlane, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Google Forms - Simple web forms from Google.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.