Software Alternatives, Accelerators & Startups

Survaider VS Higher Logic

Compare Survaider VS Higher Logic and see what are their differences

Survaider logo Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.

Higher Logic logo Higher Logic

Private, secure online communities that stimulate conversation and ignite engagement.
  • Survaider Landing page
    Landing page //
    2018-09-30

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

  • Higher Logic Landing page
    Landing page //
    2022-12-22

Higher Logic

Release Date
2007 January
Startup details
Country
United States
State
Virginia
City
Arlington
Founder(s)
Andy Steggles
Employees
250 - 499

Survaider videos

Walmart CX Journey with Survaider

More videos:

  • Review - Survaider - Customer Experience Management solution for businesses.
  • Review - FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

Higher Logic videos

Higher Logic Product Overview

More videos:

  • Review - Higher Logic's New Admin Experience

Category Popularity

0-100% (relative to Survaider and Higher Logic)
Business & Commerce
100 100%
0% 0
Forums And Forum Software
Customer Feedback
100 100%
0% 0
Project Management
0 0%
100% 100

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What are some alternatives?

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Influitive - Influitive helps companies increase customer lifetime value and accelerate sales with the power of their own customer advocates. Inspire your customers to stay longer, share their experiences, and attract new business.

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Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.